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"Love the hotel. Everything is beautiful. The location can’t be beat"

"No parking available when we arrived. Asked to have bellhop take bags up to room when the room was ready, was told that I had to come back and check in again when the room became available. Was told I would receive a text when the room became available. Never received notification. Had to get ready for our concert out of our car. Didn’t receive the value of the price I paid. Won’t return or recommend. "

"Room didn’t have a tub for kids, microwave to heat food and the toilet was more like a potty chair… tiny. "

"Love this place. Real heated pool that is amazing and I love the front desk staff. Will be back again and try to stay here again. "

"I liked the location of the hotel near all tourist attractions like Balboa Park, San Diego zoo, Little Italy and more. The rooms were cleaned and had a nice view of the marina. The restaurant inside the hotel was very good too. The cons; the hotel was booked due to convention's, checking took long, valet took long to have your car ready, there was lines to get in the elevators and stopped at multiple floors, with kids that was very difficult since they have no patience. "

"Amazing customer service and nice and quiet. Will definitely be staying here again."

"Unfortunately, my room was infested by roaches. I had to check out earlier than planned. When reported staff did tried to accommodate me but the experience was not up to standard Hospitality. "

"The hotel was very nice. The only negative, is that the hotel is starting to show it's age."

"My stay here was amazing the staff was nice and attentive, room was clean with an amazing view. Next time we will stay on the marina side although the bay view was peaceful and beautiful I believe it’s more restaurants to choose from. I definitely plan to stay here again!"