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"Nice location, clean, well appointed. Staff was friendly. "

"Excellent hotel! Clean and good amenities"

"Great hotel, prices for drinks and food too price to buy "

"Clean room"

"I'm done "

"The property was extremely well located for our purposes."

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"Great place close to Universal and easily accessable for ride share services "

"The service was excellent but it seems obvious they operate on a skeletal staff. There is nobody assigned to the little store inside. You have to go to the desk clerk ( who is also the manager.) The bartender is also the food server and busser in the restaurant. There is no concierge nor baggage porters. I realize it is low season, but for a higher end hotel, it really felt sparse. I saw almost no other customers. The room was dirty! I found party remnants in the room ( a party streamer/confetti) and there was tape all over the windows inside. The window itself is filthy. The bed was lumpy. Hardly slept and awoke with a backache. The restaurant food is pretty good actually. They were out of some menu items however. I think overall this was a vibrant, active hotel, maybe 20 years ago. But it seems VERY TIRED now."