Massillon Chalets

This hotel made feel very comfy and safe as you are located right over a parking garage !!! It was so quiet in this hotel . Everyone from the front desk person to all who cleaned were so friendly . It comes with a free computer to use in the main lobby which was nice for me who is retired and on a very tight budget !!! Every morning was free breakfast from 6 AM until 10 AM !!! It was great another plus for me !!! Hot coffee or hot tea and cookies all day long was nice also !!! Rooms are a nice...

Everything was great until we tried to get out of the parking garage and our ticket wouldn’t work. Fortunately the head of the garage was pulling in when we were having trouble and told the guy on duty to let us out. Coming back from our event that evening we couldn’t get into the garage and are going to dispute the charges with the front desk.

My (picky) daughter and I were both very satisfied with our stay at this Best Western. Whenever I try something new and budget friendly, she gets nervous about the location and/or cleanliness. We will both stay here again when visiting my eldest daughter.

I was traveling to Canton for an event and the host hotel was sold out. I went online and read the reviews for other hotels and Springhill Suites had great reviews. It was the perfect choice. Very close to the airport, but also within walking distance of tons of great shopping. This would be a great hotel for families as they have washers/dryers available and free breakfast. The kids at the table next to us were having a blast making waffles.

Was just one night but loved the room and the breakfast was outstanding

Staff was great! Good breakfast, definitely would stay here again.

Best hotel ever

Great restaurants spa and hot tub steam room the total experience was amazing and fit for a honeymoon with the historic views and secluded location

Gwen at the front desk was extremely friendly and welcoming.

The jetted tub room is excellent!! The bed & shower was excellent. The lack of tv channels and no microwave in the room were the only issues I had but are very minor issues.

The service was great

Good Staff/Clean Rooms We stayed here on Dec 30, 2021 - Dec 31, 2021. The room was spacious and clean. The front desk staff on check-in and the evening staff were friendly. They offered advice on local restaurants. The location is located close to many restaurants and shopping (Belden Village Mall among many others). It is also convenient to the highway. The breakfast was setup nicely. The food was fresh. There were ample amounts of items to choose from. The breakfast area was kept clean and...

They were extremely friendly, helpful, kind to my little boy. The food at the Amish store was not up to par as usual is, but the cleanliness and helpfulness of the staff and the service was outstanding.

Room was very nice. Our grandson didn’t want to leave the hotel. Bed was very comfortable. Front desk people were very nice. Close to MAPS museum and Hartville market.