“Very crowded swimming pool with day pass holder.
Shower in my room was inconsistent with hot and cold water. Be careful or you can get burned.
The steam room did not work on Monday morning.
Buffet breakfast was very good and the restauryany had beautiful views”
“Friendly staff. I had been traveling for three days with no sleep and they gave me an early check in, which was greatly appreciated. Cleaned the room daily and made my stay a pleasant one. This was the second time I have stayed at this Hotel during my Cuenca visits.”
“Que me dijeron que no había habitaciones pero les indique que ya tenia pagado en expedia me dieron la habitación a las 7y30 pm de la noche .al final me solucionaron y todo quedo arreglado”
“Staff are Great, lovely Hotel. Shower was problematic, as soon is it is hot; it’s too hot. So one adjusts it to colder, then too cold, and could not regulate the temperature. Constantly going back and forth; ruining the morning shower experience.
It was the same last year as well.”