Nan Giang Vacations from $366

Staff are very nice from the bell boy , reception and restaurant/buffet .Very good service and they always make an effort you have a pleasant stay.

I love staying here every time I visit Hanoi. The staff always remembers me as soon as I walk into the hotel. Henry at the reception desk to Jaime, the chef in the kitchen and the girl who brings my breakfast to me in the restaurant. The entire staff is outstanding and very friendly.

Exceptional breakfast buffet, amazing location, and very attentive staff. A truly lovely stay.

The staff were superb. They are very helpful and kind.

Great location - it was easy to find and near many shops. The staff were super kind and check in was easy. The room however was a bit dated. The door had some gaps in it so i could see into the hallwally and there was a pretty big gap at the bottom of the door between the door and the floor so you can easily hear noise from the hallway. We stayed here for 1 evening - it was ok but if I was to come back to Hanoi, I'd probably look elsewhere. Overall though, it was an average hotel. Nothing horribly wrong - clean sheets, plug ins on both sides of the bed, and a mini fridge of items.