“Clean, modern hotel near central Kilmarnock. Staff very helpful. Matresses thin, sagging and provide little support; they really need to be replaced with much igher quality mattresses. Restaurant OK for dinner. Breakfast good.”
“just be careful if you book the superior delux .... it most definitely is not superior its a plain double room , then the reception staff try charge you twice for something you already paid then proceed to argue about you not paying it , thankfully i had proof but they took 2 payments already then i made them refund.... so my de stressing escalated too stress on leaving.... pointless stay 😡😡”
“First time here , but the rooms were fairly spacious , clean, and I always check mattress! Excellent , good lighting , lovely bathroom items provided , shampoo etc, my only wish would be that the shower wasn’t in the bath ! Due to bad knees , but water hot and good pressure , tea coffee fasciitis provided in room , we ate in the restaurant , food was great , well priced , and hot on arrival. Breakfast included , buffet style , good , plenty on offer , ( but the tea was not very warm , ) all in……