Search Inns in North West England

"Hotel is beautiful, rooms are huge, food is good, however they have the most disorganised staff who is either untrained or just can’t be bothered. I called spa several times with no success being told everyone is busy however when I went down to spa reception they were just sitting around ignoring the calls. It happened 3 times, so can’t be a coincidence. Also one of the ladies at the reception was working with the cold, it was obvious, she was unwell and clearly contagious. Why is sick person working in a customer facing role, why isn’t this employee home resting? Overall this hotel has a lot of potential but I don’t think I’ll be back. "

"Excellebt location and good value"

"Clean rooms, great price, great location"

"Great stay. Arrived late after a flight. Quick check in, friendly staff and brilliant room."

"Airport shuttle much better than last time as they have a big bus now so you don’t need to book on. Clean large room. Only thing I didn’t like were the fat pillows! I did like having a bath though. "

"Had drinks at the bar while watching hockey playoffs each evening. "

"A comfortable hotel with lovely staff @ food spotless clean "

"Lovely hotel, comfy room and friendly staff. Great location across from the airport train station. Would stay again."

"Breakfast excellent. Hotel in general good. Room awful! No main ceiling light, no air con (was boiling in April and the weather wasn’t actually that warm!) no proper wardrobe. Hardly any storage. No cleaning during our 3-night stay! Had to ask for toilet roll and towels. Wouldn’t book again because of room! "