“Loved the property, location and staff. They were wonderful. Cleaning was great. Free waters bottles and very helpful staff. They helped us arrange transportation for a concert we were attending. I’d definitely stay here again.”
“i loved the hotel but for almost 300 dollars a night you’re just paying for an aesthetic. I don’t like to say comments on anything honestly but it was quite shocking! The zocalo was closed down so i had to walk for like 10 min from where i was dropped off with 2 suitcases and a backpack the greet you take you to your room just to find out you can’t even have nothing from the fridge keep in mind it’s locked too so if you take any cold drinks to store in your fridge it’s literally sealed shut lol.……
“Excelente hospedaje, fui con mi familia de 7, estuvimos muy cómodos, el personal fue muy amable y la ubicación es perfecta para caminar al Zócalo y la calle Madero. Sin duda volveríamos.”
“Fue una estancia breve pero maravillosa.
Personal de excelencia desde los que están en la puerta de entrada hasta los jóvenes del 7 piso en el restaurante.
Tal vez mi mejor estancia, y que conste que viajo seguido. Estoy muy agradecido con todos.”
“The pool is dirty. Lots of LOUD voice throughout our stay.
We booked an excursion thru the hotel. It was supposed to provide ROUDTRIP transportation from and to the hotel. The driver dropped us off at another part of the city and we had to walk 20-25 minutes to get back to the hotel.
I addressed the issue with the hotel and they did NOTHING!!!
I booked this excursion with the thought that if anything went wrong, the hotel would take responsibility. They did NOTHING!
The staff at the……