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Sofitel Mexico City Reforma

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Indoor pool, open 11:00 AM to 8:00 PM, sun loungers
Indoor pool, open 11:00 AM to 8:00 PM, sun loungers
Indoor pool, open 11:00 AM to 8:00 PM, sun loungers
1 bedroom, premium bedding, memory foam beds, minibar

Overview of Sofitel Mexico City Reforma

UNESCO Sustainable Property

Sofitel Mexico City Reforma

5 out of 5

4.8/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
297 Avenue Paseo de la Reforma, \N, Mexico City, CDMX, 6500

Explore the area

  • Popular LocationThe Angel of Independence Monument4 min walk
  • Popular LocationU.S. Embassy6 min walk
  • Popular LocationMonument to the Revolution18 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)28 min drive

Choose dates to view prices

About this area

Mexico City

Located in Mexico City, Sofitel Mexico City Reforma is in the city center and near a metro station. Notable landmarks in the area include The Angel of Independence Monument and Zocalo, and travelers wishing to experience a bit of culture can try Palacio de Bellas Artes. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Foro Sol.

What's nearby

  • The Angel of Independence Monument - 4 min walk
  • U.S. Embassy - 6 min walk
  • Reforma 222 - 7 min walk
  • Glorieta de Insurgentes - 13 min walk
  • Monument to the Revolution - 18 min walk

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Sevilla Station - 15 min walk
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • BALTA — 1 min walk
  • Les Moustaches — 2 min walk
  • Pizzería Balboa — 3 min walk
  • Koku — 3 min walk
  • La Bella Lulá — 3 min walk

About this property

Sofitel Mexico City Reforma

Luxury Mexico City hotel in Reforma, walk to The Angel of Independence Monument
Along with a restaurant, this smoke-free hotel has an indoor pool and 3 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, valet parking, and massage/treatment rooms are onsite. All 275 rooms offer comforts like memory foam beds and premium bedding, plus free WiFi and 24-hour room service. Other amenities available to guests include LED TVs, minibars, and coffee makers.
Sofitel Mexico City Reforma offers 275 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and designer toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 11 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 29 for adults and USD 14.5 for children
  • 1 restaurant
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • Concerts/live shows
  • Fitness center
  • Indoor pool
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Turndown service

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Conference space (3229 square feet)
  • Meeting room

Outdoors

  • Pool sun loungers

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Towels

Entertainment

  • LED TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night
Dogs and cats welcome
1 per room (up to 42 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 29 for adults and USD 14.5 for children (approximately)
  • Valet parking fee: USD 11 per night (in/out privileges)
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 143 out of 159 reviews
5 - Excellent 90%
Rating 4 - Good. 8 out of 159 reviews
4 - Good 5%
Rating 3 - Okay. 5 out of 159 reviews
3 - Okay 3%
Rating 2 - Poor. 3 out of 159 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 159 reviews
1 - Terrible 0%

5.0/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel food not so good but everything else was excellent
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Sofitel Reforma was amazing. The staff was very friendly and willing to help with anything we asked for. I would highly recommend and will be staying here in the future. The hotel is in a perfect location to tour the city and offers an exceptional service.
Stayed 4 nights in Jul 2021

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mexico is always great and this lux facility is great. However I was expecting more for the restaurant in the 12 floor and the rooftop bar. Both kind of a Disappointment from the food to the drinks.
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021