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Downtown Mexico, a Member of Design Hotels

4.0 star property
Upscale boutique hotel, a quick walk to Zócalo
VIP Access

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Downtown Mexico, a Member of Design Hotels

Breakfast, lunch, dinner served; international cuisine
Courtyard
Premium bedding, minibar, in-room safe, desk
Free daily continental breakfast
Rainfall showerhead, designer toiletries, hair dryer, bathrobes

Reviews

8.8

Excellent

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast included
    Breakfast includedBreakfast included
  • Parking available
    Parking availableParking available
  • Laundry
    LaundryLaundry
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9.8 out of 10, Exceptional, (2183)
The price is $210
includes taxes & fees
$176 per night
Aug 3 - Aug 4
Zocalo Central & Rooftop Mexico City

About the neighborhood

Map
Isabel La Catolica 30, Mexico City, CDMX, 6010

What's nearby

  • Zócalo - 7 min walk
  • Palacio de Bellas Artes - 7 min walk
  • National Palace - 8 min walk
  • Alameda Central - 8 min walk
  • Paseo de la Reforma - 19 min walk

Getting around

  • Allende Station - 5 min walk
  • Mexico City Fortuna Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 20 min drive

Restaurants

  • ‪Antonella Pizza - ‬1 min walk
  • ‪Pirates Burgers - ‬1 min walk
  • ‪Azul Histórico - ‬1 min walk
  • ‪Sanborns - ‬1 min walk
  • ‪Casino Español - ‬1 min walk

About this property

Downtown Mexico, a Member of Design Hotels

Luxury upscale hotel near Metropolitan Cathedral
Located close to Zócalo and Torre Latinoamericana, Downtown Mexico, a Member of Design Hotels provides free continental breakfast, a poolside bar, and a rooftop terrace. The on-site international cuisine restaurant, Lobby, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and a computer station
  • A gift shop, wedding services, and a TV in the lobby
  • Luggage storage, a front-desk safe, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Downtown Mexico, a Member of Design Hotels offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with cable channels
  • Heating, daily housekeeping, and desks

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 13 per night)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby
  • Terraza

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • 1 building
  • 1 floor
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Soap
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: USD 13.00 per night
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Downtown
Downtown Hotel Mexico City
Downtown Mexico City
Downtown
Mexico, Of Design Hotels
Downtown Mexico a Member of Design Hotels
Downtown Mexico, a Member of Design Hotels Hotel
Downtown Mexico, a Member of Design Hotels Mexico City
Downtown Mexico, a Member of Design Hotels Hotel Mexico City

Frequently asked questions

Does Downtown Mexico, a Member of Design Hotels have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Downtown Mexico, a Member of Design Hotels?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Downtown Mexico, a Member of Design Hotels on Jul 29, 2024 start from $180.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Downtown Mexico, a Member of Design Hotels pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 50 per pet, per night.

How much is parking at Downtown Mexico, a Member of Design Hotels?

Self parking is available for USD 13.00 per night.

What time is check-in at Downtown Mexico, a Member of Design Hotels?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Downtown Mexico, a Member of Design Hotels?

Check-out is at noon.

Does Downtown Mexico, a Member of Design Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 75 per vehicle applies.

Where is Downtown Mexico, a Member of Design Hotels located?

Located in Historic Center, this luxury hotel is within a 10-minute walk of Metropolitan Cathedral, Torre Latinoamericana, and Zócalo. Palacio de Bellas Artes and National Palace are also within 10 minutes. Allende Station is 5 minutes by foot and Zocalo Station is 7 minutes.

Downtown Mexico, a Member of Design Hotels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 237 out of 394 reviews" "
Rating 8 - Good. 92 out of 394 reviews" "
Rating 6 - Okay. 38 out of 394 reviews" "
Rating 4 - Poor. 16 out of 394 reviews" "
Rating 2 - Terrible. 11 out of 394 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Douglas

Traveled with partner
Liked: Cleanliness
I opted to pay at the hotel but got charged a hold and then got charged again at the hotel...so the double amount went on my credit card...unacceptable...and very inconvenient. Also, the roof was closed all of Saturday for a private party but only informed of this after booking...and party went until 12:30am...not fun when your room is right under the roof.
Stayed 2 nights in Jul 2024

10/10 Excellent

Reina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building in the heart of centro histórico. Would stay here again. Only con is the loud noise from the AC and the hotel is a bit too dark.
Stayed 4 nights in Jun 2024

4/10 Poor

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
That the property was very nice, and service also, the only thing was it had NO AIR CONDITION that works on the room at all.
Stayed 5 nights in May 2024

8/10 Good

Alejandro, Lutherville

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was ok, small boutique hotel, clean and good location. I cant give 5 stars because the AC in my room didn't work. They put a really noisy fan instead, that it was so loud I couldn't sleep well. My windowless room was really warm and I couldn't open the door for safety reasons. I had to drink quite a lot of overpriced water from the minibar and they still charged me.
Stayed 2 nights in May 2024

8/10 Good

CAROL

Stayed 2 nights in May 2024

10/10 Excellent

tami

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in CDMX
It is a gorgeous hotel and a great location if you want to be in the heart of the Historic District. The property, rooms and restuarent are all stunning. I had a small issue with the AC in my room and the hotel responded promptly. I travel allot and understand that sometimes things go wrong or break. Its the way the hotel responds that matters to me. I would 100% stay here again and highly recommend it
Stayed 3 nights in Apr 2024

8/10 Good

Zvonimir

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Downtown Hotel in Mexico City is a beautiful design hotel located in the heart of Centro. Wonderful hotel surrounded by retail, restaurants and bars with fabulous garden courts as part of the design. Service was excellent. Only downside was the pool was closed for an event for 2 nights but we were able to access the sister hotel rooftop pool Circulo Hotel. Also CDMX had a few very hot days and the a/c unit couldn't keep up. That aside a wonderful hotel!
Stayed 5 nights in Apr 2024

10/10 Excellent

Carlo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic boutique hotel. Centrally located. Very convenient. Bess a little short! Room a little stuffy. Would be very warm during summer months. Accommodates a late check out which was very helpful. Architecturally beautiful!
Stayed 4 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is historic and has an incredible mural. Also the wall garden with the bicycle was amazing. The breakfast was delicious. There are also great stores on th premises.
Stayed 5 nights in Mar 2024

2/10 Terrible

harvey

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You cancelklked my booking before I arrived and still took the money shame on you
Stayed 2 nights in Feb 2024

6/10 Okay

Nancy

Stayed 3 nights in Feb 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Steven, Salford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem of a hotel. It really did take me by surprise. Extremely characterful, classy and stylish. Honestly such a lovely boutique hotel - and so affordable for what you get. Breakfast of a morning was really impressive and well worth it (don't just expect the standard buffet style - you get devilled eggs, local pastires, fresh fruit etc). Check-in was enjoyable and I was able to get my VIP room upgrade. The pool area on the rooftop was excellent. Only slight downside is the area felt a bit crazy (compared to some other neighbourhoods) but I guess that's Mexico City for you. Would recommend this hotel to anyone!
Stayed 3 nights in Jan 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jan 2024

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt the per night charge was reasonable for being in historic city zone. Appreciated the historic background of the facility. Convenience to historic zone was primary. Minimalist furnishings, but sufficient. staff friendly, helpful… but PAULA at lobby desk was the best, partly i think bec she is fluent in English … I think a little miscommunication with her colleagues not as proficient in English. Restaurant azul is fabulous. The tabernera can make it a little noisy on nights w company parties tho. Would book this property again in CDMX.
Stayed 4 nights in Dec 2023

10/10 Excellent

Guillermo

Stayed 1 night in Dec 2023

8/10 Good

Ysiano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Elodie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a beautiful ancient house in the centre of historic Mexico city. The courtyard with its restaurant is the real gem of the property. Staff was attentive and helpful. Our room was very spacious with a balcony over the street and a super comfy bed with the softest bed sheets. It was truly a luxurious stay!
Stayed 1 night in Nov 2023

6/10 Okay

Juan Antonio

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Downtown Hotel
I travel to Mexico often and this cdmx visit was my 4th time there but first time at Downtown hotel. Great cheaper spot if you want to stay in the center. Rooftop pool was fabulous as was the rooms. Everything clean and well kept. Free breakfast was fantastic! Special thanks to Luis my daily breakfast server…kind, professional, and helpful person! Check out Downtown Hotel!!
Stayed 2 nights in Nov 2023

10/10 Excellent

William, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room - we were upgraded to a suite. Loved the location - a 2 minute walk to Zocala. The staff was very helpful. My only complaint was before we arrived. I emailed several requests and they were slow in responding. They did what asked but didn’t report back which was annoying. While we were there, the were very accommodating.
Stayed 4 nights in Nov 2023

10/10 Excellent

Juana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
From the 4 waiters I had only one waiter that his service was not all that great and that was my waiter that served me breakfast on 10/30. The room smelled humid. Other than those two things, the stay was awesome. I would stay there again.
Stayed 6 nights in Oct 2023

8/10 Good

Ramon

Stayed 1 night in Oct 2023

6/10 Okay

Hallie, Verona

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I was so excited to stay at this hotel and it really is a beautiful building. The rains I wouldn’t stay again was the ac wasn’t working, even after we asked for maintenance to take a look, it is very dark - very limited options for increasing light in room and very limited outlets ( none in bathroom - I had to blow dry hair by bed). And we were very frustrated with the checkout process - the gentleman told us we had to pay for our stay and we showed a receipt of being paid already and then he presented us with a bill for tops for the free breakfast included with stay. We told him that we gave our server a tip in cash each morning and he reluctantly took it off our bill. Also the beds are very hard. The location is great and the shower was wonderful but not enough pros for us to stay there again.
Stayed 3 nights in Oct 2023

General hotel information

Reasons to Book
Beautiful Rooms & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0