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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.3 out of 5 Excellent
201 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationZocalo5 min walk
Popular LocationMetropolitan Cathedral (Catedral Metropolitana)6 min walk
Popular LocationTorre Latinoamericana6 min walk
AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)20 min drive

Choose dates to view prices

  • Colonial queen

    4.7/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsColonial queen
  • Colonial king

    4.5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsColonial king
  • Independence suite

    4.7/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsIndependence suite
  • Revolution suite

    5/5 guest room rating

    Room amenities

    • 753 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRevolution suite

About this area

Mexico City

Located in Mexico City, Downtown is in the city center and near a metro station. Metropolitan Cathedral (Catedral Metropolitana) and Palacio Nacional are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park. Looking to enjoy an event or a game while in town? See what's going on at Auditorio Nacional. Our guests love the hotel's central location.

Visit our Mexico City travel guide
Map
Popular Location

What's nearby

  • Zocalo - 5 min walk
  • Metropolitan Cathedral (Catedral Metropolitana) - 6 min walk
  • Torre Latinoamericana - 6 min walk
  • Palacio Nacional - 8 min walk
  • Palacio de Bellas Artes - 9 min walk

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Allende Station - 5 min walk
  • Mexico City Intl. Airport (MEX) - 20 min drive

Restaurants

  • Lobby — 1 min walk
  • Terraza — 1 min walk

About this property

Downtown

Luxury Mexico City hotel in Downtown Mexico City, walk to Zocalo
This hotel features a restaurant, an outdoor pool, and a poolside bar. WiFi in public areas is free. Additionally, a rooftop terrace, self parking, and 24-hour room service are onsite. All 17 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Downtown offers 17 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 13.00 per night
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: USD 10 for adults and USD 10 for children
  • 1 restaurant
  • 1 poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Computer station

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Self parking fee: USD 13.00 per night
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Downtown Hotel
Hotel Downtown
Downtown Hotel Mexico City
Downtown Mexico City
Downtown Mexico City
Downtown Hotel Mexico City

Frequently asked questions

Can I cancel my reservation for free at Downtown and receive a full refund?
Yes, Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Downtown cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
Yes, this property allows pets (limit 2 per room). There's a fee of USD 50 per pet, per night.
How much is parking at Downtown?
Self parking is available for USD 13.00 per night.
What time is check-in at this hotel?
Check-in is from 3 PM–midnight.
What time is check-out at this hotel?
Check-out is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 50 per vehicle, roundtrip, applies.
Where is Downtown located?
Located in Downtown Mexico City, this luxury hotel is within a 10-minute walk of Zocalo, Metropolitan Cathedral (Catedral Metropolitana), and Torre Latinoamericana. Palacio Nacional and Palacio de Bellas Artes are also within 10 minutes. Allende Station is 5 minutes by foot and Zocalo Station is 6 minutes.

Guest reviews

Overall score and ratings for Downtown

4.3
Excellent
201 reviews
5 - Excellent
113
4 - Good
58
3 - Okay
21
2 - Mediocre
5
1 - Poor
4
4.7
Cleanliness
4.5
Service and Staff
4.6
Amenities
4.5
Property condition
5.0 out of 5 Excellent
    This traveler didn’t leave comments with their review
    Stayed 4 nights in Feb 2020
    4.0 out of 5 Good
      This traveler didn’t leave comments with their review
      Stayed 3 nights in Mar 2020
      5.0 out of 5 Excellent
      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Great hotel over all , Clean great staff and their rooms were nice just wish they had windows in the rooms

      Stayed 2 nights in Feb 2020
      5.0 out of 5 Excellent
      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Nice restaurants. Jacuzzi and pool were only accessible through restaurant space.

      Stayed 1 night in Feb 2020
      5.0 out of 5 Excellent
      • Liked: Staff & service, amenities, property conditions & facilities

      The service was superlative, extremely helpful concierge, and perfect location for walking exploration of downtown Mexico City. There are a huge number of very fine restaurants nearby. All of this more than made up for the downsides, in our view, which were our standard room only had windows on the door, the shower only had warm water at best, and the lighting was so dim that the staff told us at the beginning of our stay and offered to bring up more lighting for the room. The in-house breakfast is very nice and our room was very quiet.

      Stayed 5 nights in Jan 2020