Downtown

Photo gallery for Downtown

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Revolution Suite | Premium bedding, minibar, in-room safe, desk
Colonial Queen | Premium bedding, minibar, in-room safe, desk

Overview of Downtown

VIP Access

Downtown

3.0 star property

4.3/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Isabel La Catolica 30, Mexico City, CDMX, 6010

Explore the area

  • Popular LocationZócalo5 min walk
  • Popular LocationPalacio de Bellas Artes10 min walk
  • Popular LocationPaseo de la Reforma18 min walk
  • AirportMexico City (MEX-Mexico City Intl.)19 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Mexico City

Downtown is located in Historic Center, a neighborhood in Mexico City, and is near a metro station. Zócalo and Metropolitan Cathedral are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park. Looking to enjoy an event or a game while in town? See what's going on at Auditorio Nacional. Guests love the hotel's central location.

What's nearby

  • Madero Street - 1 min walk
  • Zócalo - 5 min walk
  • Metropolitan Cathedral - 6 min walk
  • Palacio de Bellas Artes - 10 min walk
  • Paseo de la Reforma - 18 min walk

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Allende Station - 5 min walk
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • Café La Blanca - 2 min walk
  • El Cardenal - 2 min walk
  • El Cuatro20 - 3 min walk
  • Bertico Café - 3 min walk
  • Potzollcalli - 3 min walk

About this property

Downtown

Luxury Mexico City hotel in Historic Center, walk to Zócalo
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Downtown offers 17 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 13.00 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Lobby
  • Terraza

Things to do

  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Self parking fee: USD 13.00 per night
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Downtown Hotel
Hotel Downtown
Downtown Hotel Mexico City
Downtown Mexico City
Downtown Mexico City
Downtown Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 182 out of 298 reviews
5 - Excellent 61%
Rating 4 - Good. 68 out of 298 reviews
4 - Good 23%
Rating 3 - Okay. 27 out of 298 reviews
3 - Okay 9%
Rating 2 - Poor. 12 out of 298 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 298 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen proyecto de adecuación del inmueble de original a hotel y área comercial
Stayed 2 nights in Aug 2022

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place to stay. So evocative, and so very, very pleasant,
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest boutique hotels I have ever seen. Elegant, with ancient touches and a strong local character.
Stayed 1 night in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stumbled upon this property a couple of years ago, we had a number of hours to kill in cdmx and visited the restaurant downstairs. We returned to stay in the hotel at the recommendation of friends. The property is quite breathtakingly beautiful with exquisite design features. The rooms are spacious and decadent with open plan elements and clean finishes. Rooms are sparsely decorated and dim lighting is quite beautiful….until you need to find anything in your luggage or get ready in front of the bathroom mirror _ which is impossible in such dark surroundings! Which leads me to the only other negatives - The room lacked tea or coffee making facilities and if you need ice in your room, you’ll need to call reception. Good luck in trying to call reception as there is no direction on what to dial on the phone, luckily it didn’t take much time to figure that one out. There’s no room service menu in the room either. Only one comfortable chair in the room, and the noise… there are the most amazing acoustic blocking doors installed to block out the street noise and the music from the rooftop bar, but the noise of the a/c in the room is really loud - even on low. The rooftop pool is beautiful and the facilities up there are lovely but the pool is freezing cold and totally unusable! Nevertheless, I’ll give this hotel a 4.5 out of 5
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Downtown and would highly recommend this property for all travelers. Hotel staff were all very helpful. The hotel is charming and comfortable. We hope to return some day!
Stayed 3 nights in Jun 2022