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Downtown

Photo gallery for Downtown

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Downtown

VIP Access

Downtown

3 out of 5

4.3/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Isabel La Catolica 30, Mexico City, CDMX, 6010

Explore the area

  • Popular LocationZocalo5 min walk
  • Popular LocationPalacio de Bellas Artes9 min walk
  • Popular LocationPaseo de la Reforma16 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)20 min drive

Choose dates to view prices

About this area

Mexico City

Located in Mexico City, Downtown is in the city center and near a metro station. Metropolitan Cathedral (Catedral Metropolitana) and Palacio Nacional are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park. Looking to enjoy an event or a game while in town? See what's going on at Auditorio Nacional. Guests love the hotel's central location.

What's nearby

  • Madero Street - 1 min walk
  • Zocalo - 5 min walk
  • Metropolitan Cathedral (Catedral Metropolitana) - 6 min walk
  • Palacio de Bellas Artes - 9 min walk
  • Paseo de la Reforma - 16 min walk

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Allende Station - 5 min walk
  • Benito Juarez International Airport (MEX) - 20 min drive

Restaurants

  • Lobby — 1 min walk
  • Terraza — 1 min walk
  • Café La Blanca — 2 min walk
  • Dulcería de Celaya — 2 min walk
  • El Cardenal — 2 min walk

About this property

Downtown

Luxury Mexico City hotel in Historic Center, walk to Zocalo
This hotel features a restaurant, an outdoor pool, and a poolside bar. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and self parking. All 17 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include minibars and premium bedding.
Downtown offers 17 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 13.00 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:30 AM
  • 1 restaurant
  • 1 poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Computer station

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Self parking fee: USD 13.00 per night
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Downtown Hotel
Hotel Downtown
Downtown Hotel Mexico City
Downtown Mexico City
Downtown Mexico City
Downtown Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 135 out of 233 reviews
5 - Excellent 58%
Rating 4 - Good. 61 out of 233 reviews
4 - Good 26%
Rating 3 - Okay. 24 out of 233 reviews
3 - Okay 10%
Rating 2 - Poor. 7 out of 233 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 233 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Cockroaches , tiny ones, ghost in my luggage
Stayed 2 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buildings decor and architecture is absolutely stunning!
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular!!! Blown away by this beautiful hotel. The rooms were just beyond as was the breakfast, the rooftop pool. One of my favorites ever for sure!
Stayed 2 nights in Jul 2021

1/5 Terrible

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel in a great location. Cool old building. Service of front desk staff was poor. Organized a covid test for travel then person to perform the test never showed at the agreed upon time. They didn't help solve the issue, booked own covid test at a lab down the road. Also didn't clean the room. No TP, towels, etc.
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was elegant and comfortable. It felt central to everything.
Stayed 5 nights in Jul 2021