9.8/10 Exceptional! (49 reviews)
Room Florence was beautiful!! The ceilings must have been 20 feet high. The bed and pillows were super comfy.
I’m used to seeing on Expedia if the room had no windows on the main page. I quickly glanced at the pictures and didn’t catch it was windowless. The main concern was not setting an alarm so had no point of reference what time it was by lighting. I looked at my phone often during the night. We didn’t receive our complimentary bottle of wine but not a big concern but was missed. The dumb waiter wasn’t working to bring bags up to the secure room. The location was perfect. The communication was excellent and not having an on-site reception works well. The one tap sparkling water and still was super convenient. A beautiful property so would stay again. Thank you for your hospitality.
Reviewed on Sep 25, 2025