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"There was very little water pressure, the bedspread was stained, the furniture was old and falling apart, the microwave looked like rocks had been thrown at it, the walls were dirty, the door needed paint, there was a broken toilet paper holder, there was no tissue dispenser, the chair was patched with tape."

"Great budget hotel close to the Provo Mall and historic downtown Provo."

"Clean large room and great breakfast."

"Check in was quick and the staff was always friendly and helpful. The breakfast was the basic continental breakfast with warm and cold choices. We happened to be there during graduation time, so it was really busy. The lobby and dining area were nice and up to date, but we felt like the rooms could use a little TLC in the updating or remodeling department. Bed was comfortable and clean. The bathroom showed water damage along the floor and walls. For some reason we had to have our key re keyed twice because they would not work. Location is great. Many great restaurants and activities close by. Overall, the stay was great, just felt like the price was a little high for what we paid for, but that could have been because it was in high demand due to graduation."

"The condition of room was terrible bed mattress was horrible probably has never been updated since the hotel was built door lock felt unsafe it so outdated bed sheet pillows were not comfortable at all I booked a room with no adjacent door to a next room and was put in a room that had an adjacent door to another room staff would not change me to another room my two day stay I felt uncomfortable the whole time"

"The breakfast was absolutely horrible... Everything was ronnie and tasted the exact same.."

"I've stayed here many times on my way to Three forks It's a beautiful hotel and a great location with plenty of amenities around. Property itself is clean while taking care of and managed The only advice I would have for them is the smell that comes out either from I think them not cleaning the AC filters and the rooms or the carpet. I believe that carpet should not even be in hotel rooms honestly there's too much traffic there.."

"The staff are very friendly people. The hotel was recently updated. The cleaning service was not super consistent and we ran out of things multiple times. The breakfast also was understaffed and ran out of key items multiple times. Other than that, the location is great for proximity to BYU and the beds are pretty comfortable. They also enjoyed the walking trail behind the hotel."

"From beginning to end of stay, everything was great."