“Our stay at Hotel Zeta was one of the highlights of our trip. The hotel was lovely, the location was great, and our family suite was beautiful, clean, and had an incredible view. But what I’ll remember most is how the staff treated my mother and me.
We were there for my mother’s birthday, and they helped me plan a surprise for her. They helped me order flowers and coordinated everything so it would be ready while we were out. They also sent complimentary champagne and gave us a discount on a……
“We didn’t utilize the hotel. I had an emergency and asked them if they could cancel my booking. They refused to accommodate me. The hotel was a complete catfish and I went there a day before check in cause I had to fly back home and they still wouldn’t help me”