“Terrible experience. The hotel lost power, so there was no air conditioning or proper lighting. I did not see any real effort from management to address the problem or make guests comfortable.
They eventually provided a small generator, but it only powered one fan and one light—and it stopped working around 3:00 a.m. We were left in the heat and darkness for the rest of the night.
The hotel should have had a better emergency plan, communicated clearly with guests, and offered compensation.……