斯特雷特姆度假短租

“Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This……

“The tv had no channels on it and wouldn’t connect to the internet so was useless. The guest next door we’re playing loud music way past 11 pm out on the balcony.”

“Check-in process was a nightmare because they didn't”

“When something goes wrong there is no one to sort it out. We arrived Tuesday late afternoon and found our tv was not working, we told the girls cleaning the rooms the following day as we were leaving who made the comment “ that’s another one to add to the list “”

“This is a great location for exploring Norfolk. We were only there one night but it was peaceful and accommodated all 3 of us with our dog. The owner was excellent with her communication but not at all intrusive. Nice touches like our own private garden with a BBQ where they kindly left some coals so we had the option to use it.”