“Our stay was terrible. The staff were nice. However, the floor was not maintained or vacuumed, the baseboards were torn out, the room was dirty, the walls were marked up, carpets were stained and gross. Additionally, the pool and spa were closed due to renovation. This is the 3rd stay at a Best Western where they advertise a pool and spa, but either there is no spa or the pool and spa are closed. This is false advertisement and I should get my monies back to make other arrangements. However……
“Our stay was terrible. The staff were nice. However, the floor was not maintained or vacuumed, the baseboards were torn out, the room was dirty, the walls were marked up, carpets were stained and gross. Additionally, the pool and spa were closed due to renovation. This is the 3rd stay at a Best Western where they advertise a pool and spa, but either there is no spa or the pool and spa are closed. This is false advertisement and I should get my monies back to make other arrangements. However……
Douglas