西尔万湖独立经营

“服務員很有 禮貌”

“The are around the property had lots of shopping and restaurants which was great.the hotel itself was very dirty,when you walk in the carpets were filthy,yoy could see the grime on the banister of the mainstairway, well had chips of paint missing and there was animal hair throughout all the main walkways. When asked to get extra towels or toilet paper my spouse was treated very rudely. The bathroom had two different types of Lights and two light bulbs out so it was very difficult to do my makeup……

“Good value”

“My lone request would have been to have a feather pillow. In the bedroom. Every thing else was perfect : check-in at 3:00pm, dining room at 5:00 pm. I can’t remember her name but the check-in person was gracious & informative. For dinner the young woman couldn’t have been more helpful, ant at 9:00 am Elle & Jjasimin ( I think) were helpful and efficient. Thank you for a lovely stay🤗”

“房间很宽敞，布局也很舒服。但早餐种类少，基本上住了12天，吃的早餐每天都基本一样，没什么可以选择的余地。另外床质量差，睡在上面就一个坑，不舒适。”

“It is my 2nd time staying in this hotel. Absolutely the best accormodation in Birmingham! The staff are nice and the room are clean.”

“People hanging out in front of the building ”

“Beautiful property”