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"I arrived from Jamaica after a long vacation, planning to stay at the DoubleTree before driving back home to Connecticut the next morning. I called the hotel to arrange an airport shuttle for 7:30 PM, but after waiting nearly 40 minutes — while watching several other hotel shuttles come by multiple times — I called the hotel twice to check on it. Both times I was told it would arrive in “10 minutes.” The shuttle finally arrived after 8:30 PM. When I got to the hotel, however, Josiah was extremely helpful, kind, and accommodating. I honestly felt bad for my attitude and the way I spoke to him on the phone earlier because, despite the situation, he remained professional and understanding throughout. He is truly the only reason I would consider staying at this hotel again. The rooms were okay nothing special but clean . Breakfast was surprisingly very good but they guard it like the police if it’s not included in your reservation."

"Transiting through JFK. It was okay slightly overpriced for what you get"

"The rooms are very nice I really like that they have their own parking garage. The staff is very friendly and helpful"

"Very clean room, which is important. But people should know this is a very, very bad neighborhood so not for the faint of heart . . ."

"Parking is available but scarce. You could end up with having to park on the streets if you check-in late. There is no clear parking regulations or enforcement. Vehicles were just parked anywhere on the property. The room was clean and equipped with everything needed to spend the night. The water supply pipes were loud when taps were turned on and silent when turned off. Neighbour’s included. This woke me up in the middle of the night. Overall this hotel was very good for the price. I recommend it to anybody wanting to stay in NYC by the LaGuardia Airport."

"Quiet cheep"

"Great airport shuttle service, prime location!"

"Smells not good"

"Definitely would come stay at Voco again! Thank you for a peaceful experience! "