"Where to begin… pool bar and hot tube closed by our bldg, pool bar by main entrance on Saturday nite closed before 8 pm , fan in bedroom not working, sliding door to patio area very hard to open/close,kitchen area no bake sheets to cook pizza, rolls ect on, lazy river and lg tiki bar $25. to enter per person even after paying a $100. Resort fee so should be able to access that. Mona & Juan at time share/own a condo tour there very unhelpful, 4 adults signed up for tour, one married adult left wallet at home spouse had his got us to pay $20. Promise of $100 Visa card per couple to do 90 minutes tour refused us access due to one adult didn’t have her Fl ID as she forgot wallet, Mona who signed us up extremely rude to us. Denise at their sports bar , excellent person, housekeeping with our needs excellent. We will not return again very disappointing property to many things not opened up , heated pools… nope!"