“can't tell you much got there and couldn't stay the desk clerk spoke very little English handed me a paper that said national fuel had shut off gas to make repairs so there was no heat or hot water we found out from another hotel who had room luckily that they had a fire. I feel we should have been made aware before arriving as we drove 2 hrs to discover this not aware if. travel site was aware but hotel certainly has a responsibility and not sure how they were allowing guests the option to……