“I booked through expedia. I had an emergency and was unable to make the trip. I contacted expedia who tried their best to help me out with changing the date. Expedia was told by the hotel that it was a hard no to change the day to any other day. I called the hotel myself and also told no by the manager. So at the end result, the big hotel chain took my room fee for no service render. I would never stay at a hyatt again. I wasn't asking for a refund but just to move the reservation to……