“toilet seat was loose, 80 year old woman fell off shaking her up
when reported told would pass it on to night shift
this was at 3.30pm
never looked at
shower rail fell off wall, connection loose, refitted myself
rooms comfortable
bar man polite
receptionist on check in polite
parking excellent
breakfast good value”
“Bathroom had a good shower Worse thing about this hotel was the let down on the key card wouldn’t open door every time we went out If had been by myself I would have been very very worried we tried everything one lady from reception brought up a machine to try it BUT next morning back to square one. I was disappointed as it was for me to try this hotel for me to come by myself when I come back to Barnsley to visit my family”
“The Kiln Hotel in Wakefield has the look and feel of a run down American Motel that has been abandoned several decades ago.
Desperately in need of refurbishment it appears that the new owners have not made any improvements since taking over from Campanile Hotels.
The room I stayed in for 1 night looked as if it had not been decorated for 20 years and still had a lingering odour of Cigarette smoke. Whilst the bed linen was clean the base was full of stains and filthy.
On a positive note the……
“The outlook, surrounding and location is good. The hotel lobby and corridors to guest rooms are good decorated, however the interior of guest rooms are quite old fashion and seems haven't gone through any renovation of modernisation. The furnitures and TV are very old fashion. The cleaniness of carpet and armchairs are not up to hotel standard that causing you reluctant to step on the carpet and rest in the armchairs.
Moreover, due to the dirty carpet in the room, I needed to request for a pair……