Very nice and responsive staff, trying very hard to make our stay comfortable. This was the first hotel I’ve been in where there was music playing in the upstairs corridors outside the hotel rooms. When I complained that it was annoying and keeping me awake when I was trying to have an early bedtime, they immediately turned it way down so I could do longer here in my room.
The main problem I have with the hotel is it’s location. There were no other dining opportunities outside the hotel, and it is in a fairly industrial and uninteresting part of town.
The staff is trying really hard and I want to give them five stars for friendliness and effort.
Robert
2023 年 8 月入住 2 晚
8/10 还可以
E
2023 年 4 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Meets general expectations
Aircon wasn’t working too well, not as cold as we would have preferred. Layout of bathroom and toilet was awkward. The moving space between them was blocked if the door was open. Overall, room was clean and reasonably comfortable. Breakfast variety was limited, especially if you are not used to heavy carbs (white rice, fried rice) for breakfast. Staff was all very polite and helpful though.
E
2023 年 3 月入住 1 晚
6/10 一般
Camilla
2023 年 3 月 3 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
This hotel was probably fresh and modern 5 years ago. It seems as maintenance is lacking. Also the cleanliness was not great. Staff was super nice and helpful, so all in all an okey stay.
Camilla
2023 年 2 月入住 5 晚
10/10 超赞
Bruce Johnny
团体旅客
2022 年 11 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were well fed at breakfast and good room for two in the twin rooms. gym and pool were good to have. Repaired a shirt with the button.
Bruce Johnny
2022 年 11 月入住 4 晚
10/10 超赞
Freddy
2022 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Freddy
2022 年 5 月入住 3 晚
10/10 超赞
Ebke
2021 年 9 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Great stay. I have nothing to fault. Not quite in the centre but it's close to amenities
Ebke
2021 年 9 月入住 5 晚
10/10 超赞
BADRI
与家人出行
2020 年 12 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Exceeds my expectation
1. Room: very clean, spacious and modern. The hotel provides free mask, cleansing wipes and small sanitizer as part of covid19 protocol. The bed and pillow are not too fluffy and too hard.
2. Bathroom: well-maintained and clean. They provide the towel in a closed plastic bag. Hot and cold water work properly
3. Breakfast: you ask the food from the waiter and they serve right to the table. Strict health protocol rule is being applied here. Foods are great, the variety is just good.
4. Parking spot: located in basement inside the hotel. Nice.
5. Overall: with somewhere around less than 500k Rupiah per night / breakkie included. It’s a value for money and you get a vibe of 4.5 star hotel. The only negative that I (unfortunately) have to say is the non-existent connecting rooms. Not really a best option if you are a family of four or even more.