Yum Balam Nature Reserve Tours

A beautiful place and worth visiting, every detail is taken care of and the hotel staff really is to be envied, they make you feel at home especially at check in. Unfortunately, in the pool area, the pool staff told us that we could not stay in the area because they had scheduled an event, to which I replied that no one had informed us of this at the check in. I would have handled it differently not to make feel my guests unwelcome. I would also like to comment that we ran out of Tulum because of the noise in the beach area by the beach clubs, these beach clubs believe that having the volume high will attract more clientele and what they are doing is driving people away from the tourist destination. I would not like that with private or public parties, the peace of the hotel and Holbox get affected, like tulum, I mention this because that day at night they had a Dj, with high volume music, so it was like a joke to leave tulum looking for peace to arrive to a hotel with dj music. the staff mention it was the first time, I really ask the owners to consider and take care of the amazing beautiful hotel they have.

I had a beautiful experience at Villa Divina. Everyone who works here is so hospitable, friendly and welcoming. It was very much like being home away from home.

The property, staff was excellent. The Beach was terrible with seaweed and the smell. Dont recommend going until Fall.