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Overview of Excellence Playa Mujeres - All Inclusive - Adults Only

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Guest reviews

4.8 / 5Exceptional
6,789 reviews
Guests rated this property 4.9/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

Explore the area

Popular LocationNorte Beach6 min drive
Popular LocationCosta Occidental de Isla Mujeres National Park10 min drive
Popular LocationDolphin Discovery10 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)43 min drive

Choose dates to view prices

  • Jr. Suite Spa or Pool View

    4.7/5 guest room rating

    Room amenities

    • 807 sq ft
    • Sleeps 3
    • 2 Double Beds OR 1 King Bed
    More details
  • Jr Ste Swim Up Spa or Pool View

    4.8/5 guest room rating

    Room amenities

    • 807 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Two-Story RooftopTerrace Ste Spa-Pool Vw

    4.7/5 guest room rating

    Room amenities

    • 807 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Excellence Club Junior Suite Ocean View Club Lounge - Premium level

    4.7/5 guest room rating

    Room amenities

    • 807 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Excellence Club Two-story Rooftop Terrace Suite Club Lounge - Premium level

    4.9/5 guest room rating

    Room amenities

    • 807 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Excellence Club Junior Swim UP Suite Pool view Club Lounge - Premium level

    4.9/5 guest room rating

    Room amenities

    • 807 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Excellence Club Junior Suite Pool View Club Lounge - Premium level

    4.9/5 guest room rating

    Room amenities

    • 807 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Terrace Suite With Plunge Pool

    5/5 guest room rating

    Room amenities

    • 807 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Playa Mujeres

Located in Playa Mujeres, Excellence Playa Mujeres - All Inclusive - Adults Only is next to a golf course and on a private beach. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mujeres Beach and Norte Beach. Cancun Interactive Aquarium and Aquaworld are also worth visiting. Spend some time exploring the area's activities, including golfing.

Map
Popular Location

What's nearby

  • Norte Beach - 6 min drive
  • Costa Occidental de Isla Mujeres National Park - 10 min drive
  • Dolphin Discovery - 10 min drive
  • Garrafon Natural Reef Park - 10 min drive
  • Las Americas Cancun Mall - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • Toscana / Dress Code — 1 min walk
  • The Lobster House /DressC — 1 min walk

About this property

Excellence Playa Mujeres - All Inclusive - Adults Only

Elegant adults-only property on the beach
Catch some rays on Excellence Playa Mujeres - All Inclusive - Adults Only's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 450 rooms boast jetted tubs and offer free WiFi and free minibar items. Furnished balconies or patios and sitting areas are standard, as are LED TVs with satellite channels.
Excellence Playa Mujeres - All Inclusive - Adults Only offers 450 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
7 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, an outdoor tennis court, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
MIILE SPA has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

Access to onsite clubs
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free valet parking

Food and drink

Free buffet breakfast available daily 7:00 AM–11:00 AM
All buffet and à la carte meals, snacks, and beverages included
10 restaurants and 1 coffee shop/café
7 poolside bars, 11 bars/lounges, 1 beach bar and 1 swim-up bar
24-hour room service

Things to do

24-hour fitness center
7 outdoor pools
Aerobics classes
Full-service spa
Kayaking
Outdoor tennis court
Sailing
Sauna
Scuba diving
Snorkeling
Spa tub
Tennis
Volleyball
Yoga classes

Family friendly

7 outdoor pools
Dry cleaning service
Snack bar/deli

Conveniences

ATM/banking services
Elevator
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Outdoors

BBQ grill(s)
Garden
Pool umbrellas
Private beachfront location
Rooftop terrace

Spa

15 treatment rooms
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massage - on the beach
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Spa tub
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Premium bedding

Bathroom

Bathrobes
Eco-friendly toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Towels

Entertainment

55-inch LED TV
Cable/satellite channels
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Outdoor space

Furnished balcony or patio

More

Desk
Laptop-compatible safe
Phone
Recycling
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American Express
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually-wrapped food options are available through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Excellence Playa Mujeres
All Inclusive Playa Mujeres
Excellence Adults Only
Excellence Adults Only All Inclusive
Excellence All Inclusive
Excellence Playa Mujeres Adults
Excellence Playa Mujeres Adults Only
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Excellence Playa Mujeres All Inclusive
Playa Mujeres All Inclusive
Excellence Playa Mujeres Adults All Inclusive
Excellence Adults All Inclusive
Excellence Adults All Inclusive All-inclusive property
Excellence All Inclusive Adults Hotel
Excellence Playa Mujeres All Inclusive Adults
Excellence All Inclusive Adults
Excellence Mujeres Inclusive
Hotel Excellence Playa Mujeres - All Inclusive - Adults Only
Excellence Playa Mujeres All Inclusive Adults Hotel
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres Adults Only All Inclusive

Frequently asked questions

Guest reviews

4.8
Exceptional
5 - Excellent
5,697
4 - Good
806
3 - Okay
174
2 - Mediocre
61
1 - Poor
51
4.9
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.9
Property condition

3/5

    This traveler didn’t leave comments with their review
    Stayed 6 nights in Mar 2020

    3/5

    • Liked: Staff & service, amenities

    Food and services were great. Issue I ran in was room smelled like mold on our day of arrival. Staff was able to relocate us but this it was far away from all activities.

    Stayed 4 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Again, another GREAT stay at Excellence PM. This place is awesome. They best resort anywhere I've ever been. This was our 4th visit and the same staff as last time and most have been there 9 years. Shout out to Jesse (concierge), Christopher (front desk), Alan (aka Antonio Banderas Jr. & waiter at Los Olas), Mercarrio ? (bartender at Los Olas), just to name a few. Stay strong EPM, we'll be back after this short break.

    Stayed 4 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We love the junior club suites with an ocean view. Rooms are just big enough to not feel like you are in a hotel and the layout flows well. Great view no matter the room in most cases

    Stayed 4 nights in Mar 2020