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Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Sundeck
Aerial view
Memory foam beds, free minibar, in-room safe, desk
8 restaurants, breakfast, lunch served; local and international cuisine
Reception

Reviews

8.4

Very good

Popular amenities

  • Spa
  • Pool
    PoolPool
  • Bar
    BarBar
  • Parking included
    Parking includedParking included
  • Breakfast included
    Breakfast includedBreakfast included
  • Air conditioning
    Air conditioningAir conditioning

Most relevant reviews

ExperimentalCarousel

4/10 Poor

La experiencia fue desastrosa, las habitaciones muy sucias y el servicio a la habitación pésimo, cada vez que solicitamo...
Alonso
Jul 23, 2024
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About the neighborhood

Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440

What's nearby

  • Playa Mujeres Golf Club - 18 min walk
  • Mujeres Beach - 8 min drive
  • Ultramar Ferry Puerto Juárez - 14 min drive
  • Isla Mujeres Ferry Terminal - 84 min drive
  • North Beach - 90 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Isla Blanca - ‬6 min walk
  • ‪El Suspiro - ‬8 min drive
  • ‪Bistro Brasserie - ‬3 min drive
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪The Sand Bar - ‬11 min walk

About this property

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Upscale all-inclusive property near Ultramar Ferry Puerto Juárez
Located close to North Beach, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive provides a free breakfast buffet, 18 holes of golf, and free water park access. With a white sand beach, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a detox wrap, a facial, and reflexology at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include volleyball and archery. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.
Other perks include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • 8 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and a free beach club on site
  • Babysitting (surcharge), tour/ticket assistance, and 12 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 670 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks like free stocked minibars and bathrobes.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with jetted tubs and designer toiletries
  • Smart TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chang Thai (Thai Cuisine)
  • El Dorado (Steak House)
  • Isla Blanca (ShowCooking)
  • Portofino (Italian)
  • Sumptuori (Japanese)

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (10,710 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Art Deco architecture
  • Built in 2018
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Frequently asked questions

Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8 AM–8 PM.

How much does it cost to stay at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive on Aug 18, 2024 start from $305.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Costa Mujeres Resort & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Check-out is at noon.

Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Yes, the property is all-inclusive.

Where is Grand Palladium Costa Mujeres Resort & Spa - All Inclusive located?

Located in Costa Mujeres, this beachfront property is next to a golf course and within 12 mi (20 km) of Ultramar Ferry Puerto Juárez, North Beach, and Plaza 28. Cancun Underwater Museum is 11.7 mi (18.8 km) away.

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 557 out of 1000 reviews" "
Rating 8 - Good. 217 out of 1000 reviews" "
Rating 6 - Okay. 103 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 53 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Alonso

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
La experiencia fue desastrosa, las habitaciones muy sucias y el servicio a la habitación pésimo, cada vez que solicitamos algo se tardaron mucho, la movilidad en el área era muy tardía, pocos carros para cubrir la demanda, la gente que allí trabaja lo que quieren son propinas, no lo recomiendo, muy costoso para lo que ofrecen, el entretenimiento de normal a malo y la comida igual.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Another amazing stay!! 2 years in a row and doesn’t disappoint.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alex, Dallas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff and service, amazing amenities and activities, safe, golf carts since it’s such a large property with so many offerings. Easy to get a reservation at the restaurants for dinner - great food. Buffets had a wide variety. Delicious coffee shop we went to all throughout the day. Best mojitos too! Will be staying there again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Greta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and highly recommend the family part. Great attentive staff.
Stayed 4 nights in May 2024

10/10 Excellent

NAJAM, BRIDGEWATER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great landscape. We stayed in the family selection water front room- beautiful view and accessible to near be amenities
Stayed 5 nights in Jul 2024

10/10 Excellent

Emily

Traveled with family
This was our first trip to Grand Palladium and it did not disappoint. We have recently started to visit Mexico north of the Hotel Zone and we will continue to do so. Not only is the seaweed less, the beach is cleaner, safer, and tremendously less populated. I was able to walk almost a half mile in either direction before coming across other people (and they were walking for leisure/exercise as well). The tropical environment is much more noticeable and enjoyable. The staff of Grand Palladium are incredibly friendly, helpful, and genuinely concerned for your overall experience. The property is pristine, there is golf cart transportation 24/7 if you don’t care to walk from point A to point B, and the rooms were very clean and spacious. We traveled with 4 adults and 2 older teens and we all had more than plenty to do: paddle boarding, tennis, excursions available, several pools (with activities), nightly entertainment at the open air theater, and beautiful beach access and bar services. We thoroughly enjoyed Maria and Ivan at the pool bar, and Israel was amazing as our beach server. The room service was great and easy to order. The restaurant food was excellent quality and delicious, and the open buffets (general meals) were the best we have encountered. We have been to Mexico at least 6 times in the last 8 years and this was one of our favorite trips by far.
Stayed 5 nights in Jul 2024

8/10 Good

Uddom

Liked: Cleanliness, staff & service, property conditions & facilities
Love the resort but please improve your breakfast and lunch!!! And buffet dinner also need major food options. Overall stay is great. Hotel rooms, staffs and resort properties are very nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shawan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Jun 2024

8/10 Good

Zurich

Stayed 3 nights in Apr 2024

8/10 Good

Lisandra

Stayed 3 nights in Jun 2024

2/10 Terrible

PHILLIP

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bad time… No one answer phone..No air condiciones.
Stayed 3 nights in Jun 2024

6/10 Okay

Jeanette

Traveled with family
Liked: Staff & service
The bottle of waters were very hard to open.
Stayed 3 nights in Jun 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing but I could do without the people that keep trying to sell you on things
Stayed 6 nights in Jun 2024

10/10 Excellent

Etinosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Etinosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 1 night in May 2024

4/10 Poor

george

Disliked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

salina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Carlos, Houston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants were hot most of the time.
Stayed 4 nights in Jun 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Definitely wished we had planned for a longer stay! Will recommend to all my family!
Stayed 2 nights in Jun 2024

10/10 Excellent

Gabino Torres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

yvon, jackson heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Curtis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 4 nights in Jun 2024

6/10 Okay

Reza

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Apr 2024

4/10 Poor

Samer

Stayed 5 nights in Jun 2024

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Selection at Grand Palladium is a great option for families with everything for the young kids and the adults. The butlers in the rooms (Frida and Luis) and in the pool (Yajira and Miguel) and the waiter (Misael) made our stay extra special for our baby and grandparents. We highly recommend upgrading to the Family selection. There are a lot of activities for the kids throughout the day to keep them busy. Lots of restaurants to chose from at night.
Stayed 5 nights in Jun 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0