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"The Viceroy property and entire staff were excellent. We appreciated Esperanza at the front desk; Fernando, Javier, Ramon, Ricardo at concierge and bell desk; Brenda and Daniela at Kids Club. Service at pools and restaurants were also excellent. The location was great, as many restaurants and experiences were walkable. "

"Will absolutely be back! They made such amazing accommodations for me (I am gluten free) and the food was amazing. Very well kept resort, and the staff was unbelievably kind. Would absolutely recommend! "

"Great experience, Loved my 3 day stay, Would go back again. "

"The property is beautiful and in excellent shape. Customer service is outstanding from every staff member at the hotel. It's a very family oriented hotel and is pretty quiet and calm. There are several restaurants, snack bars, and cafes that offer a variety of dining options that are very good quality. The area where the hotel is located is in the hotel beach zone that is very safe and walkable. Not that you'd need it but there are a couple of grocery superstores nearby for any necessary items. "

"This hotel is absolutely beautiful. The staff are very friendly and nice. The most important part to me was the cleanliness of the property. If I had to give one negative, I would say the food isn’t great and also expensive. I don’t care about pricey food, as long as it’s good but when it’s not AND it’s expensive that just sucks. For sure if you want good food, go off the property. 10/10 RECOMMEND!!!!!!!"

"El staff de expidia atendio con calidad y esmero, gracias por las atenciones de Omar y Gabriel, asi como, de todo el personal con el que interactuamos, botones, meseros, ambientadores "

"We stayed at Secrets in Los Cabos for six nights, opting for a more relaxing vacation this time—something different from the typical party-all-night vibe of downtown Cabo. Since the resort is located in San José del Cabo, it offered the perfect balance: peaceful and laid-back, with the option to join in on some fun if you felt like it. The staff was incredibly friendly and welcoming, and the check-in process was smooth. We arrived quite early but were allowed to use the facilities and grab some food while our room was being prepared, which was a great start to the trip. We booked a swim-out room—highly recommended if you’ve never done it before. It’s absolutely worth the extra cost. The grounds were beautifully manicured, with lush landscaping and a luxurious feel throughout the property. It’s a great place for a stroll, day or night, with all the lighting making it especially enchanting after dark. The hibachi restaurant was excellent, but make sure to line up around 3:30 PM to secure a reservation for the hibachi table—it fills up quickly, and they stop taking names once it’s full. We didn’t get to do the hibachi table experience but still enjoyed a delicious meal at a regular table. The Mexican restaurant was solid, and the seafood spot down by the water was outstanding—beautiful setting and exceptional service. There are still so many resorts we’d like to explore in the area, but we would definitely recommend Secrets and will most likely return at some point."

"We booked this trip last minute and so glad we did! we usually do all inclusive resorts with big groups so this was the first time just my husband and I & we loved it so much. We weren’t expecting to stay busy throughout the stay whether it was water activities, dining, fire dances, music around the resort but every day there was something new. Truly such a memorable trip. Staff was so attentive and sweet. Fernando was our concierge for our trip & he exceeded all expectations. 100000% will be back. "

"Love it. "