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Refugia Chiloé

3.5 star property
Beachfront, with full-service spa

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Photo gallery for Refugia Chiloé

Interior
Indoor pool, outdoor pool, sun loungers
Pullao | 1 bedroom, premium bedding, down comforters, pillowtop beds
Bar (on property)
Fireplace
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • All inclusive
  • Free airport shuttle
  • Spa
  • Hot Tub
  • Bar
  • Pool

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
Premium bedding
Down duvet
  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Rilan

1 bedroom, premium bedding, down comforters, pillowtop beds

Rilan

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
Premium bedding
Down duvet
  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Pullao

Pullao | 1 bedroom, premium bedding, down comforters, pillowtop beds

Pullao

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
Premium bedding
Down duvet
  • 366 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds
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About the neighborhood

Located in Castro, Refugia Chiloé is in the suburbs and on the beach. Parque Alto Muro Aventura and Crafts Market are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Yumbel Peasant Fair and Lillo Handicraft and Market Fair. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with ecotours, hiking/biking trails, and horse riding.
Visit our Castro travel guideOpens in a new window
Map
Sector San Jose, Castro, 5700000

What's nearby

  • Tongoy Beach - 19 min drive - 6.7 miles
  • Yutuy Beach - 24 min drive - 8.9 miles
  • MAM Chiloé - 29 min drive - 13.9 miles
  • Plaza de Armas - 30 min drive - 13.9 miles
  • Lillo Handicraft and Market Fair - 31 min drive - 14.5 miles

Restaurants

  • ‪Restaurant Octavio - ‬27 min drive
  • ‪Sabores De Mi Tierra - ‬26 min drive
  • ‪Restaurant Sacho - ‬28 min drive
  • ‪La Cevichería - ‬26 min drive
  • ‪Almud Bar! - ‬28 min drive

About this property

Refugia Chiloé

Hotel by the ocean
Consider a stay at Refugia Chiloé and take advantage of a free breakfast buffet, a free roundtrip airport shuttle, and a terrace. This hotel is a great place to bask in the sun with a beachfront location, rowing, and kayaking. Treat yourself to a massage, a body treatment, or hydrotherapy at Uma Spa, the onsite spa. Enjoy onsite activities like boat tours and horseback riding. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a firepit and a garden.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Free bicycle rentals, access to a nearby indoor pool, and a front-desk safe
  • A water dispenser, tour/ticket assistance, and a vegetable garden
Room features
All guestrooms at Refugia Chiloé boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and bathrobes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Wardrobes/closets, heating, and daily housekeeping

All inclusive details

All-inclusive room rates at Refugia Chiloé are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included

Water activities

Kayaking

Land activities

Bicycling
Spa facilities
Limited spa services
Offsite tours

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 6:00 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Boat tours
  • Books
  • Free bicycle rentals
  • Full-service spa
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Rowing/canoeing
  • Sauna
  • Steam room
  • Water sports equipment
  • Winery release events

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from May 29 2025 to October 2 2025 (dates subject to change).
The property is closed between May 3 and October 2.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Tierra Chiloe Hotel Castro
Tierra Chiloe Hotel
Tierra Chiloe Castro
Tierra Chiloe
Tierra Chiloé Hotel
Tierra Chiloé Castro
Hotel Tierra Chiloé Hotel & Spa Castro
Castro Tierra Chiloé Hotel & Spa Hotel
Hotel Tierra Chiloé Hotel & Spa
Tierra Chiloé Hotel Castro
Tierra Chiloé Hotel
Tierra Chiloé Castro
Tierra Chiloé
Tierra Chiloé Hotel & Spa Castro
Tierra Chiloe Hotel SPA
Tierra Chiloé Hotel Spa
Tierra Chiloe & Spa Castro
Tierra Chiloé
Refugia Chiloé Hotel
Refugia Chiloé Castro
Tierra Chiloé Hotel Spa
Refugia Chiloé Hotel Castro

Frequently asked questions

Does Refugia Chiloé have a pool?

Yes, this property has an indoor pool and an outdoor pool. The pool is closed seasonally each year from May 3 to October 2.

Is Refugia Chiloé pet-friendly?

No, pets are not allowed at this property.

How much is parking at Refugia Chiloé?

Self parking is free at this property.

What time is check-in at Refugia Chiloé?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Refugia Chiloé?

Check-out is at 11 AM.

Does Refugia Chiloé provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 9:00 AM–6:00 PM on request.

Are there all-inclusive benefits at Refugia Chiloé?

Some rate plans available at this hotel are all-inclusive.

Where is Refugia Chiloé located?

Nestled on the beach, this Castro hotel is within 9 mi (15 km) of Tongoy Beach, Yutuy Beach, and Parque Alto Muro Aventura. Nuestra Senora de los Dolores Church and Palafitos de Castro are also within 12 mi (20 km).

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Refugia Chiloé Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular atencion, hotel con espacios muy comodos, ideal para descansar o salir de paseo si uno quiere. Habitacion con una vista muy linda y tamaño perfecto. Comida de muy buena calidad e intersante las propuestas de menus de experiencias que cambian cada comida.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Incrível !!! Hotelaria impecável. Instalações, arquitetura, serviço, excursões, gastronomia, vinhos, etc ... são muito acima da média. A paisagem complementa uma das melhores experiências de viagem que já tive. Super recomendo
Stayed 4 nights in Apr 2019

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

SONIA LUCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lejos del mundanal ruido

Es un hotel muy agradable pero lejos de todo.
Stayed 2 nights in Nov 2017