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"Lovely all around"

"Yes all the time"

"El personal muy amable. No me gusto que si no avisabas no te cambiaban ni las toallas."

"Great service, nice property. 10 stars to the people that made our stay awesome. Daniel, our butler. Chris, the front desk manager. Julio, the bell hop manager/do it all guy. Johnathan, the pool cabana manager and restaurant liaison. Justin, the pool waiter. William, the Steakhouse manager. These guys were awesome."

"Everything was clean. The food is not the best. Check in was terrible. So is the wife"

"Great place"

"Clean comfortable close to the airport and good shuttle service Breakfast not good sausage horrible Staff very nice and helpful Nice pool "

"This place was incredible! The resort itself is stunning! The thermal hot springs were relaxing and super clean. The rooms were very spacious and comfortable. The views from the balcony overlooking the main pool and a straight shot view of the volcano were out of this world. But the real stars of the show are the staff. I’ve traveled all over the world and the amount of attention the staff gave us was above and beyond. From the doorman, to the incredible front desk staff. The pool bar tenders, breakfast and dinner servers. I cannot rave about them enough. It was my wife’s birthday and they surprised her with multiple birthday celebrations unexpectedly. From decor in the room, to birthday cupcakes at breakfast, to birthday decor at dinner. The staff were just amazing! We reserved some of the best massages and body wraps ever. I highly recommend the spa treatments. This place was just an all around amazing resort experience. Thank you to all the staff for making us feel extremely special! Until next time. Pure vida. "

"The architecture, the cleanliness, the customer service, the hot springs - all 10/10! I will definitely be returning. "