9/10 Wonderful! (1,005 reviews)
I arrived a little early, and the staff very kindly allowed me to check in plus offered a room with a view of the water at no extra charge. Room had a kitchen with a refrigerator, stovetop, microwave and dishwasher. They had even turned on the ice maker, so a few ice cubes were ready! Bathroom was nice and clean. A BIG plus when I travel!
It seemed perfect until I returned late in the evening. The bed was extremely worn out and the springs compressed completely when I sat down. It was really late, or I would probably have asked for a different room.
In the morning, I reached for a fresh washcloth and was surprised to find brown specs all over one side. I put it down and got another…it also had brown spots all over one side of it. Since the room was so clean, I presume it was something in the washer, but odd that it was only on one side. The specs resembled a trail.
While checking out, I mentioned the mattress and the dirty washcloths. The employee said that they were renovating soon and that the fourth floor would be getting new mattresses next. She said there must have been some residue in the washer that marred the washcloths.
Overall, it was better than the average Hilton brand properties we have stayed at recently. May consider trying a different hotel next visit to Tallahassee, but wouldn’t be opposed to staying here again as long as I am in a room with a newer mattress.
Reviewed on Jun 29, 2025