8.8/10 Excellent! (1,165 reviews)
First off I got a message from the property that the restaurant would be closed the morning of my check-in so I was not able to cancel before 24 hours. Then a message 6 minutes before everything closes in town to let me know that everything will be closed. So no food options and we were coming from a national park. They offered a charcuterie buffet that you still had to pay $15 per person for but that was also closed by that time. So here’s the kicker, we get there, check-in and ask if we can reduce to 1 night instead of 2. (Their policy states this is allowed as long as I pay for at least the 1st night, taxes & fees) The front desk said she would ask the manager whom said NO because of the 24 hours and would not talk to us over the phone or in person - just relayed through the front desk NO. Not honoring their own cancellation policy. Despite everything, including a stinky bathroom, curtains that don’t close, broken shower handle etc. We left within 30 minutes of arrival and drove to St. George for better lodging. Im a seasoned traveler and have never dealt with such stingy horrible customer service; let alone leaving a hotel right after check-in. I’ve had better experiences at motel 6. Skip this place it is awful and of course over priced. Reported to BBB and will leave a review through every channel to prevent others from staying at this scammy place.
Reviewed on Sep 11, 2026