格兰汉度假短租

“Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This……

“Room was ok but there were no towels not even a tea towel. It was clean and comfortable but bring a towel! Very close to town centre and the med restaurant under it was brilliant! I had to contact them to get the code. ”

“Good communication with host, good quiet location, slept well, pleasant stay.”

“We had a 2 bedroom apartment. It was clean and spacious. It had a fully equipped kitchen including a freezer. There was even a washing machine and a dishwasher, There was a really good size ensuite in one of the double bedrooms and a large main bathroom. We were really impressed with the size and facilities in the room. Only slight niggle was that with a very tall family the beds were not the largest. We would definitely stay there again.”

“Breakfast is the problem. We were told that Sunday there is no breakfast, which is not written anywhere on the website; so we had to have - and pay for - breakfast somewhere else. Then, when we had breakfast the other days, we were asked to order the evening before (not written on Expedia as well) and what we were given was barely enough. We all had to spend extra money to reach a very minimum bearable breakfast - as we are people who were in Peterborough to work, not holiday.”