9.2/10 Wonderful! (1,003 reviews)
Wonderful location with a harbor view and very convenient and walkable to the cruise terminal. The staff was incredibly helpful and friendly. We showed up early and the front desk checked us in and held our luggage until our room was ready. Meanwhile we toured around Sydney and grabbed a bite to eat. Sydney is a beautiful city. We wish our stay was much longer than just staying the one night for our back-to-back cruise. We even had 2 Amazon deliveries sent to the hotel in advance of our arrival and the hotel graciously accepted and held the packages for us! When we returned back to the hotel after sightseeing, we were escorted up to our room and found that our luggage and Amazon packages were already waiting for us in our room.. How awesome is that?!!! The room was very spacious with a kitchenette, washer/dryer (very convenient!), nice hot shower, and a comfortable bed. At checkout the hotel staff obliged our request for a later check out, gave us change for Australian coins that we bring home for grands as a souvenir, and even printed out our cruise luggage tags! Highly recommend the Pullman Quay Grand Sydney Harbour Hotel. We hope to visit again.
Reviewed on Nov 4, 2026
