“We arrived at the hotel around 2 AM due to a flight delay and expected to still be able to check in. Unfortunately, there was no one at the front desk. Even during night hours, there should be staff available to assist guests. We called multiple times with no answer and walked around trying to find an employee, but no one was present. After waiting a long time without any help, we were forced to leave and book another hotel. This was very disappointing and not the level of service you would……
“We arrived at the hotel around 2 AM due to a flight delay and expected to still be able to check in. Unfortunately, there was no one at the front desk. Even during night hours, there should be staff available to assist guests. We called multiple times with no answer and walked around trying to find an employee, but no one was present. After waiting a long time without any help, we were forced to leave and book another hotel. This was very disappointing and not the level of service you would……
“The room was clean and close to the boardwalk and a short distance to town. Great view of the boardwalk and ocean (although it was cloudy and foggy yesterday morning). You can't miss Castaway Cove as the roller coaster is about 1/2 block away on the other side of the street. They have done a very nice job with the property. ”
“The room was clean and close to the boardwalk and a short distance to town. Great view of the boardwalk and ocean (although it was cloudy and foggy yesterday morning). You can't miss Castaway Cove as the roller coaster is about 1/2 block away on the other side of the street. They have done a very nice job with the property. ”
“I booked a property through Expedia for six guests to visit Sesame Place. Upon arriving around 7:50 PM, the host told us the property was already occupied. We wasted an hour driving back and forth, plus a six-hour round-trip drive home, and lost our entire second day at the park. I’m requesting a full refund and additional compensation for the stress, wasted time, and ruined plans for our group. ”
“I booked a property through Expedia for six guests to visit Sesame Place. Upon arriving around 7:50 PM, the host told us the property was already occupied. We wasted an hour driving back and forth, plus a six-hour round-trip drive home, and lost our entire second day at the park. I’m requesting a full refund and additional compensation for the stress, wasted time, and ruined plans for our group. ”
“Room was dirty and out dated . No TV in the bedroom . My son found pizza under his bed from previous guest and candy wrappers in the draws . There were only big towels no wash clothes . We paid too much money a night for this and left one night early . They also advertised ocean view . No view of the ocean a view of the parking lot . For this price expected much more . Horrible experience . ”
“Room was dirty and out dated . No TV in the bedroom . My son found pizza under his bed from previous guest and candy wrappers in the draws . There were only big towels no wash clothes . We paid too much money a night for this and left one night early . They also advertised ocean view . No view of the ocean a view of the parking lot . For this price expected much more . Horrible experience . ”
“Great property, clean, top location to every amenities just as seen in the pictures. BUT!!! The checking process was so frustrating it took us 2 hours straight with your agent on the phone. After driving 4hrs I was not expecting to go through all the stress we went through. The agent was helpful nonetheless, and please just use regular keys or cards. I will definitely come back.”
“Great property, clean, top location to every amenities just as seen in the pictures. BUT!!! The checking process was so frustrating it took us 2 hours straight with your agent on the phone. After driving 4hrs I was not expecting to go through all the stress we went through. The agent was helpful nonetheless, and please just use regular keys or cards. I will definitely come back.”
“This was the perfect place for my group and our needs. Enough beds with options; a dark, quiet room in the basement, a shared room with a two full beds, the top floor king size suite, even a pull out sofa! All useful accommodations for a party of 5 or more. To top it off, the roof top hot tub with a city skyline view was incredible! It was a great location too, in walking distance to our venue in South Philly. Everything worked out perfectly, and I'm grateful that this option was available.……
“This was the perfect place for my group and our needs. Enough beds with options; a dark, quiet room in the basement, a shared room with a two full beds, the top floor king size suite, even a pull out sofa! All useful accommodations for a party of 5 or more. To top it off, the roof top hot tub with a city skyline view was incredible! It was a great location too, in walking distance to our venue in South Philly. Everything worked out perfectly, and I'm grateful that this option was available.……