Mount Sterling Vacations from $785

Very disappointed that our king suite room came stocked with the usual 4 wash cloths and 4 hand towels and ONLY 2 large towels. We checked in on Friday and thought the room would have been made up while we were gone Saturday and towels would at least be replenished. When we returned to room we saw no one had come so I called the front desk and was told rooms do not get made up every day, which fine they should have told us that upon checking the day before. She also told me if I needed towels I needed to come to the front desk to get them myself. I went to the front desk and the 2 ladies working Saturday 4/11 at 5:00 treated me like I was the problem when I asked why only 2 towels were given for our room and they told me 2 towels is standard. We are Hilton honors members and have never stayed in a Hilton that only have 2 towels or had staff treat me as though I was supposed to be thankful they were there. Very poor service with an attitude. Room was spacious and clean, but the staff here needs to treat their customers with respect.

This hotel was great! The location is right in the center of the downtown area. They also use phenomenal products in their showers. The body wash, shampoo and conditioner was some of the best I have ever used in a hotel. The valet service was great as well as the front desk staff! 10/10 would recommend to anyone heading to Lexington.

Nice hotel. Staff was nice. The hotel is a little dated but our suite was large and spacious. Shower was awkward. The only thing was that that housekeeping didn’t come around until close to 5pm our second day there and we were getting ready to go out for dinner so it did not get cleaned. Having said that, I asked the front desk to please have them clean our room the next day. They came much earlier while we were out and they did a nice job.

Breakfast was great, room was fabulous

With terrible weather, travel issues regarding further travel (1/31/26 )storm , frigid temps, Pam provided a warm and inviting place to stay