“This place was unacceptable. It was filthy, reeked of urine, and was excessively noisy. The room smelled like animal urine, especially on the rug, which we discovered after inspecting everything. We flipped the living room rug and found a large dog urine stain. Despite trying to cancel, neither the hotel nor Expedia would allow it and kept passing the blame back and forth. I had to insist they remove the rug from the studio; even after that, the odor persisted. Since I was attending a work……
“The staff was super welcoming, always helpful, and all around pleasant. The rooms were clean, hotel itself very clean. Loved all the little details, infused water everyday, different candies at the check in desk. Would stay again 100%”