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“The host was responsive but the accommodation was unacceptable. It was dirty, mildewy, and the floor of the hotel was undergoing renovation so there was no lighting in the hallways, there was dirt and dust in the hallways, the elevators were blocked by construction equipment so we had limited access. We complained to the host and had to leave the room and book a hotel room for the remainder of the stay. Unfortunately we had to spend one night in the VRBO which was not pleasant!”

“Loved the spacious suite and the view. Enjoyed having coffee out on the balcony watching and listening to the waves. ”

“Christian was great. We got a little nervous because there was an unexpected cancellation of our property on the hotels end, but Christian looked right into it and helped us solve the problem. We had a great trip.”

“My family had a wonderful stay! Devin was a very responsive host, answering my questions prior to booking and sharing detailed instructions for checking in and out. The 2 bedroom, 2 bathroom layout with open kitchen and living in the middle was perfect for our group, and our children loved the pools and beach.”

“My husband and I had a wonderful stay. The views from our balcony were better than expected. There was always a chair available at the pool. The location of the property was central to everything we wanted to do. It was a perfect, much needed getaway. ”

“It’s our favorite place to stay. Excellent service and a great variety of food. We had some favorite staff Avi in Palm Court, Mya in the Maison Rose and Emily at Harbor House. We spent a rainy day at the spa and had a couple massage. It was a perfect day of pampering. We went over to Marisol at the Beach Club for dinner. It was fantastic. We can’t wait for our next vacation at The Boca Raton.”

“absolutely fantastic , treated like royalty at the suite collection and butler services. ground and amenities are top notch”

“the care shown by James at customer service. There were several issues he dealt with -and did so effectively”

“The suite was not up to par for a Marriott room. Overall it was tired and in need of much love. However, the host was responsive and helpful resolving some issues.We had no heat during the cold snap on two different days and the problem was resolved. One day it was due to an issue with the heat pump in the room. The next day it was due to the hotel HVAC system not working.The mattress in main bedroom was not a classic Marriott mattress, it was sunken and had no support. The garbage disposal in……