8/10 Good
Jack
Traveled with family and small children
Jun 13, 2024
Liked: Staff & service, amenities, property conditions & facilities
We booked the Family Triple Room for 3 people and here was our experience.
LOCATION: The Nankai Airport Express trains are 3mins walk and 7mins walk to go to other stations like Umeda, USJ, etc. Being situated right next to the Namba malls (Namba Park and City) you'll find a good selection of shopping and eateries around. Walk-able to Dotonbori area up northeast and Osaka's den-den town down southeast, this is a really decent location! Familymart just a stone-throw away, McDonalds next door and everyone's favorite DonQuihote and Daiso1.5 blocks away.
ROOM: Modern/renovated hotel w/ small rooms but that is to be expected when booking. My after-thought tells me that each room was built for 2-beds. We opt for a 3-bed room (same size as the 2) and we felt very-very cramped. Appreciate Hiyori for offering this option, but it falls short due to space issues. We made due and were able to fit 2x 31" and 20" open-luggage. Rooms were a bit dusty upon inspection and could use a little more attention (eg. walls had dust clinging to it). Not impressed with the AC controls as they were very inconsistent. Other than that, foot massager in the room was much needed! The rest of the room is still in great shape.
SERVICE: All staff were polite and professional! Front-desk spoke fluent English and offers much free stuff (eg. bottled water, tea, toys, coffee, etc.).
TIPS: Breakfast is great. Washer/dryer avail on 7th floor. Microwave and ice machine on 6th.
STAY AGAIN?: Yes!
Jack
Stayed 9 nights in Jun 2024