Pier 57 Tours

The hotel was loud, overcrowded and understaffed. Only one elevator was working when we were there, leaving people stranded with big bags on every floors. People were complaining about missing flights and cruise connections, and the hotel was not doing anything to help the situation or apologize. The room was quiet and comfortable, but this didn’t make up for the lack of services and support from staff. Definitely not worth the expense and hassle!

Self parking isn’t a great option as the attached garage doesn’t allow overnight parking and staff seemed to be unaware

Awesome stay! Very clean hotel. Very helpful staff. Great in hotel restaurant. Great in hotel bar. This is now my default go-to hotel whenever I go visit Seattle.