Castelo Beach Tours

Wonderful beach area, clean room, plus food choices.

Greated by a very friendly reception team. From then down hill! Greater for breakfast and lunch struggled to even ask for your room number, made to feel an inconvenience more interested in her phone and talking to colleagues. Evening great great remember our room number after 1 evening and greater with a big smile. Lady at the bar around the pool very welcoming. Hotel full off middle aged men playing golf and when not playing getting wasted on the all inclusive menu, felt at times like you were in the middle of stag parties when they weren’t playing golf. Not really appropriate for families and kids at this point. Hotel is now dated, visited years ago and apart from reception being updated the rooms are not, furniture and rooms are tired and need money spent updating. No tea and coffee facilities in the room, that’s not 5 stars! Sorry certainly not how I remember and won’t be going back! Lots of better hotels to choose from on that coastline trust me!

Good to share resources and restaurant options with sister hotels on the resort. However the good security systems made it difficult to get to them. Staff were friendly and helpful. The way that food allergies were managed were a little less than perfect although some staff seemed to understand the basics… we had a good break there.