Comfort Suites Innsbrook - Short Pump

Victorian hotel with free breakfast and a fitness center

Choose dates to view prices

Where to?

Dates

October 2025

25

November 2025

Lobby - Comfort Suites Innsbrook - Short Pump (Glen Allen)

Free daily buffet breakfast - Comfort Suites Innsbrook - Short Pump (Glen Allen)

Studio Suite, Multiple Beds, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace - Comfort Suites Innsbrook - Short Pump (Glen Allen)

Indoor pool, open 10:00 AM to 10:00 PM, sun loungers - Comfort Suites Innsbrook - Short Pump (Glen Allen)

Located in Short Pump, Comfort Suites Innsbrook welcomes travelers with a warm atmosphere. Enjoy the indoor pool, fitness center, laundry facilities, self parking, and a business center. Guests appreciate the attentive staff who enhance the stay experience.

Popular amenities

Pool
Pet friendly
Gym
Housekeeping
Breakfast included
Laundry

Room options

Check availability for these dates

Tonight

Oct 25 - Oct 26

Tomorrow

Oct 26 - Oct 27

All rooms

2 beds

3+ beds

Showing 4 of 4 rooms

Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

Mini-fridge

Flat-screen TV

Pillow menu

Sofa bed - double

325 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

Mini-fridge

Flat-screen TV

Pillow menu

Sofa bed

325 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

Mini-fridge

Flat-screen TV

Pillow menu

Sofa bed

330 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds, Non Smoking

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

Mini-fridge

Flat-screen TV

Pillow menu

Sofa bed - double

325 sq ft
Sleeps 6
2 Double Beds and 1 Double Sofa Bed

About the neighborhood

Located in Glen Allen, Comfort Suites Innsbrook - Short Pump is in the business district and near theme parks. Travelers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Looking to enjoy an event or a game while in town? See what's going on at Richmond Raceway, or consider a night out at Allianz Amphitheater at Riverfront. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.

Visit our Glen Allen travel guide

4051 Innslake Dr, Glen Allen, VA, 23060

What's nearby

Short Pump Town Center - 4 min drive - 2.6 miles
Henrico Doctors' Hospital - 7 min drive - 5.3 miles
University of Richmond - 11 min drive - 7.2 miles
Lewis Ginter Botanical Garden - 13 min drive - 8.8 miles
Virginia Commonwealth University - 16 min drive - 12.7 miles

Getting around

Richmond Staples Mill Road Station - 17 min drive
Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

‪Panera Bread - ‬8 min walk
‪Silver Diner - ‬4 min walk
‪Capital Ale House - ‬5 min walk
‪Chipotle Mexican Grill - ‬7 min walk
‪Lobby Bar @ Marriott Richmond Short Pump - ‬12 min walk

About this property

Comfort Suites Innsbrook - Short Pump

Hotel near Short Pump Town Center

At Comfort Suites Innsbrook - Short Pump, you can look forward to a free breakfast buffet, laundry facilities, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.

Other perks include:

Swimming pool along with sun loungers
Free self parking
RV/bus/truck parking, an indoor pool, and access to a nearby health club
Express check-out, a TV in the lobby, and a vending machine
Guest reviews speak highly of the breakfast, helpful staff, and location

Room features

All 125 rooms offer comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.

Extra amenities include:

Pillowtop mattresses, sofa beds, and free cribs/infant beds
Bathrooms with shower/tub combinations and free toiletries
37-inch flat-screen TVs with premium channels
Wardrobes/closets, separate sitting areas, and mini fridges

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

$105 nightly

Nov 23 - Nov 24

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas

Things to do

Gym
Indoor pool
Indoor pool (guest access)
TV in common areas

Family friendly

In-room crib
In-room microwave
In-room sofa bed
Indoor pool
Laundry facilities
Mini-fridge

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Vending machine
Water dispenser

Guest services

Housekeeping (daily)
Multilingual staff
Turndown service

Business services

1,640 square feet of conference space
24-hour business center
Computer station
Meeting rooms

Outdoors

Outdoor furniture
Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator
Front entrance ramp
Handrails in stairways
Lever door handles
Pool hoist on site
Thin carpet in room
Tile flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs on site

More

1 building
5 floors
Built in 1999
Communal living room
Fireplace in lobby
Smoking not allowed
Victorian architecture

Room amenities

Bedroom

Blackout drapes
Double sofa bed
Free crib
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

37-inch flat-screen TV with premium cable channels
MP3 dock

Food and drink

Coffee/tea maker
Microwave
Mini-fridge

More

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Free weekday newspapers
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day

Service animals are welcome, and are exempt from fees

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

5 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

Pet fee: USD 20.00 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Suites Innsbrook

Comfort Suites Innsbrook Glen Allen

Comfort Suites Innsbrook Hotel

Comfort Suites Innsbrook Hotel Glen Allen

Comfort Suites Glen Allen

Glen Allen Comfort Suites

Innsbrook Comfort Suites

Comfort Suites Innsbrook

Comfort Suites Innsbrook - Short Pump Hotel

Comfort Suites Innsbrook - Short Pump Glen Allen

Comfort Suites Innsbrook - Short Pump Hotel Glen Allen

Frequently asked questions

Does Comfort Suites Innsbrook - Short Pump have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Comfort Suites Innsbrook - Short Pump?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Innsbrook - Short Pump on Oct 30, 2025 start from $79.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Innsbrook - Short Pump pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Comfort Suites Innsbrook - Short Pump?

Self parking is free at this property.

What time is check-in at Comfort Suites Innsbrook - Short Pump?

Check-in start time: 3 PM; Check-in end time: 7 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Suites Innsbrook - Short Pump?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Suites Innsbrook - Short Pump located?

Situated in the business district, this hotel is 1.8 mi (2.9 km) from Elk's Lodge and 2.6 mi (4.3 km) from Short Pump Town Center. Virginia Hospital & Health is 3.1 mi (4.9 km) away.

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Comfort Suites Innsbrook - Short Pump Reviews

6.6

Cleanliness

9.2

Location

7.2

Staff & service

6.6

Eco-friendliness

6.2

Property conditions & facilities

10/10 Excellent

Ramon

Sep 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room is nice. And big, the bed is very comfortable.The bathroom and room was very clean and it's nice and quiet

Stayed 1 night in Sep 2025

2/10 Terrible

Darcus

Oct 18, 2025

Disliked: Cleanliness

There were bugs in the room a live and dead

Stayed 1 night in Oct 2025

2/10 Terrible

Chris

Oct 13, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

BUGS EVERYWHERE, BLACK MOLD EVERYWHERE AND THE WHOLE BUILDING

Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Jun 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay the night in a good location.

Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda J

Jul 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, quiet, comfortable rooms

Stayed 1 night in Jul 2025

2/10 Terrible

Elizabeth

Oct 20, 2025

Disliked: Cleanliness, property conditions & facilities

We checked in late on a Friday evening and found the room to be dirty with stains on the carpet and furniture. The state of the bathroom was worse; peeling wallpaper, a missing light fixture, mold on the air vent, and the kicker was the three roaches crawling around the bathroom floor. We checked out as fast as we could. Don’t stay here.

Stayed 2 nights in Oct 2025

6/10 Okay

Ruth

Oct 11, 2025

Disliked: Cleanliness, amenities

Crumbs on the floor in the room. A clump of hair in the closet of the room. Smoke smell in all the hallways.

Stayed 1 night in Oct 2025

2/10 Terrible

Anthony

Aug 10, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Close to short pump

Stayed 1 night in Aug 2025

4/10 Poor

Doris

Oct 14, 2025

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

I am disabled with copd and everyone on the floor I was on smoked Marijuana constantly. It was very hard for me to breathe. I told the front desk and it seemed to get worse. The carpet in the room smelled.

Stayed 7 nights in Oct 2025

10/10 Excellent

Kenneth

May 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The breakfast was simple, good quality and the staff service was great!

Stayed 1 night in May 2025

4/10 Poor

Cheryl

Oct 4, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Only had 2 towels for 3 people. Took over 24 hours before we got more. Kept being told housekeeping was doing laundry. Most of the staff sat on the patio smoking. Also door from pool to outdoors had to stay propped open because room keys didn’t work in the doors. Only positives were the breakfasts and was quiet in our room.

Stayed 2 nights in Sep 2025

2/10 Terrible

Jermesha

Sep 23, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing

Stayed 3 nights in Sep 2025

10/10 Excellent

Juan Carlos

Aug 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 1 night in Aug 2025

10/10 Excellent

Roland

Jun 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Front desk was friendly and very helpful

Stayed 5 nights in May 2025

6/10 Okay

Lakeisha

Sep 16, 2025

Furniture is old and needs to be updated. There were Roaches in the room

Stayed 2 nights in Sep 2025

2/10 Terrible

Kip

Oct 20, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The pictures of the room online didn't match the room. The showed pictures a walk-in shower but there was a bathtub. There was a photo shopped doorway showing a kitchen in the room. There was a hairdryer holder in the bathroom but no hairdryer asked for one took almost two hours until I got one. Iron holder in the closet wasn't there had to request one. And the worst part the cockroaches where everywhere.

Stayed 3 nights in Oct 2025

10/10 Excellent

james

Apr 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel

Stayed 1 night in Feb 2025

10/10 Excellent

Marquis

Aug 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 3 nights in Jun 2025

2/10 Terrible

Kenesha

Sep 1, 2025

Liked: Property conditions & facilities

Disliked: Cleanliness, amenities

My room had a roach in the bathtub. I definitely got my money back.

Stayed 1 night in Aug 2025

8/10 Good

Sherry

May 27, 2025

Liked: Cleanliness, property conditions & facilities

The room was very clean and comfortable. Hotel staff is very friendly and helpful. Would definitely stay at this hotel again and recommend it to others.

Stayed 2 nights in May 2025

8/10 Good

David

Aug 5, 2025

Liked: Cleanliness, property conditions & facilities

It gets the job done

Stayed 2 nights in Aug 2025

4/10 Poor

Carla

Sep 12, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The bed was comfortable, but the duvet cover had a couple of decent size holes. There were 2 light bulbs out, only 3 towels, 2 adults in room. Carpet was dirty in room AND inside the main hotel area and staircase. There was either coffee or soda splashed on the wall behind refrigerator.

Stayed 2 nights in Sep 2025

8/10 Good

Stephanie

Jun 22, 2025

Liked: Property conditions & facilities

Safe area, staff were very nice, and we had a big comfortable room. My only complaint is that the floors were really grimy.

Stayed 2 nights in Jun 2025

6/10 Okay

Vishalkumar

Sep 7, 2025

Disliked: Staff & service, property conditions & facilities

The hotel is definitely not a 3+ star. Room was ok. It had strange smell . Neighbor room people were load. Floor lamp and one of the lights were out of order. Bathroom floor had hair on the floor.

Stayed 1 night in Sep 2025