8.6/10 Excellent! (2,403 reviews)
Staff was great, room was a bit smaller than expected but worked well for my family of 3. There was a hot water issue but fixed right away and one day we were left with no towels but again immediately corrected when we asked, brought up within 5 mins. I could see dust around the closet edges but the bed was always made and sheets clean. Also one of the elevators was broken which made a bit of longer wait at times. Great location to walk to seaport, midway little Italy or the convention center with a lot of restaurants. It was great to have parking available as well and not have to worry about that being downtown.
Reviewed on Aug 3, 2026