4/10 Poor
Verified traveler
Sep 16, 2019
Disliked: Cleanliness, staff & service
Awful service, okay apartment. Stay elsewhere!
Apartment itself was nice. Comfortable bed and kitchen/living room good.
Key issues:
Cleanliness - pots and pans dirty and not properly washed. Naturally question how clean everything else was!
Missing amenities: no shower gel/shampoo provided even though stated in the booking confirmation. Quite frustrating when you turn up late after work and then end up having to go back out to purchase basics such as this. Contacted owner who simply ignored
Ironing damaging clothes : used the property’s iron to iron my shirt in the morning. Iron left a black mark on my shirt after pressing the button for steam. Looked like dirt stuck in the iron. Contacted the owner who suggested I had burnt my shirt leaving the iron on for too long which was very frustrating to hear! I then recorded a video of how the iron stains and was then told ‘it was my liability’. Very frustrating response
Service: awful service from property owner, who took no ownership or responsibility for the mistakes they made
Verified traveler
Stayed 3 nights in Sep 2019