"" the owner said to ask in shops and request them to leave our baggage there"
we reached prior to check-in time and there was no one to open the door and we were supposed to receive the code for the door via email. we didn't receive that and had to call up. we even told her over the phone we had done online booking (gave booking ref, name) but the owner wouldn't believe and instead of helping gave us a very stupid idea to knock on every shop nearby and request them to keep our baggage until...