Title: Black Swan Lakeside Boutique Hotel Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=6048125&destination=Rotorua%2C+Bay+of+Plenty+Region%2C+New+Zealand&selected=1030410&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Black Swan Lakeside Boutique Hotel Tranquil lakeside retreat where visitors can enjoy marina views from the terrace or relax in spa tubs and an outdoor pool surrounded by nature ## Photo gallery for Black Swan Lakeside Boutique Hotel ![Exterior - Black Swan Lakeside Boutique Hotel (Rotorua)](https://images.trvl-media.com/lodging/2000000/1040000/1030500/1030410/26d9ad48.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lake Front | Egyptian cotton sheets, premium bedding, down comforters - Black Swan Lakeside Boutique Hotel (Rotorua)](https://images.trvl-media.com/lodging/2000000/1040000/1030500/1030410/efee28d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Black Swan Lakeside Boutique Hotel (Rotorua)](https://images.trvl-media.com/lodging/2000000/1040000/1030500/1030410/413381e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lake - Black Swan Lakeside Boutique Hotel (Rotorua)](https://images.trvl-media.com/lodging/2000000/1040000/1030500/1030410/798380e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gazebo - Black Swan Lakeside Boutique Hotel (Rotorua)](https://images.trvl-media.com/lodging/2000000/1040000/1030500/1030410/6edc13d5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Black Swan Lakeside Boutique Hotel offers a luxury eco-certified experience in Kawaha Point. Enjoy marina views from the terrace or breakfast with water vistas at the on-site restaurant. The property features two spa tubs and an outdoor pool with sun loungers for relaxation. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Hot tub - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=1030410&PinnedHotelID=1030410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=1030410&PinnedHotelID=1030410&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=1030410&PinnedHotelID=1030410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=1030410&PinnedHotelID=1030410&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1030410&PinnedHotelID=1030410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1030410&PinnedHotelID=1030410&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1030410&PinnedHotelID=1030410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1030410&PinnedHotelID=1030410&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Lake Front ![Lake Front | Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/2000000/1040000/1030500/1030410/efee28d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake Front 10.0 Exceptional 4 reviews - Lake view - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Lakefront Suites ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/2000000/1040000/1030500/1030410/4ff38623.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lakefront Suites - Sleeps 2 ### View all photos for Swan King ![Swan King | Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/2000000/1040000/1030500/1030410/77cd8869.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Swan King 9.0 Wonderful 4 reviews - Garden view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Swan Family ![Swan Family | Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/2000000/1040000/1030500/1030410/474ae131.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Swan Family 10.0 Exceptional 2 reviews - Garden view - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Twin Beds ### View all photos for Swan Family Suite ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/2000000/1040000/1030500/1030410/01c67570.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Swan Family Suite - Sleeps 4 ### View all photos for Swan King Room ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/2000000/1040000/1030500/1030410/6fccd57a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Swan King Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Black-Swan-Lakeside-Boutique-Hotel.h1030410.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Black-Swan-Lakeside-Boutique-Hotel.h1030410.Hotel-Information) ## About the neighborhood Located in Kawaha Point, a neighborhood in Rotorua, Black Swan Lakeside Boutique Hotel is in the suburbs and on a lake. Rainbow Springs Kiwi Wildlife Park and Mount Ngongotaha reflect the area's natural beauty and area attractions include Skyline Rotorua and DriftKartz. Looking to enjoy an event or a game while in town? See what's happening at Ogo or Racing Rotorua. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and mountain biking nearby. [Visit our Rotorua travel guide](https://www.expedia.com/Rotorua.dx6048125) [View more Lodges in Rotorua](https://www.expedia.com/Rotorua-Lodges.d6048125-aaLodges.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.10867%2C176.24112&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lWybf76aDsF5et0WsPsBIt20oLY=) 171 Kawaha Point Road, Kawaha Point, Rotorua, 3010 ### What's nearby - ![Lake Rotorua](https://images.trvl-media.com/place/6108094/c3c69607-dd07-4b7d-b17b-0484ce85037c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Rotorua 2 min walk \- 0.1 miles - ![Skyline Rotorua](https://images.trvl-media.com/place/6170998/4baeead8-1912-47ba-8a95-9389a93a4532.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Skyline Rotorua 2 min drive \- 1.1 miles - ![Rotorua showing indigenous culture, a river or creek and rainforest](https://images.trvl-media.com/place/553248621526967428/72378831-de70-4036-a30e-fee1e8118bbb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mitai Maori Village 2 min drive \- 1.4 miles - ![Rainbow Springs Kiwi Wildlife Park featuring a waterfall](https://images.trvl-media.com/place/6171002/179da669-d3ee-43b0-82df-98339c84c50d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rainbow Springs Kiwi Wildlife Park 2 min drive \- 1.4 miles - Volcanic Hills Winery 2 min drive \- 1.1 miles ### Getting around - Rotorua (ROT-Rotorua Regional) 21 min drive ### Restaurants - Wildbean Cafe 3 min drive - McDonald's 4 min drive - Gold Star Bakery 5 min drive - Royal Indian Restaurant Tandoori Cuisine 4 min drive - KFC 4 min drive ## About this property ### Black Swan Lakeside Boutique Hotel Luxury lodge located in Kawaha Point You can look forward to free cooked-to-order breakfast, a marina, and a terrace at Black Swan Lakeside Boutique Hotel. For some rest and relaxation, visit the 2 hot tubs. The on-site restaurant, Black Swan, offers breakfast, dinner, and ocean views. In addition to a garden and a library, guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out - A front-desk safe, multilingual staff, and bicycle parking - Guest reviews say great things about the helpful staff Room features All guestrooms are individually furnished, and have comforts such as fireplaces and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with rainfall showers and designer toiletries - 32-inch LCD TVs with digital channels - Wardrobes/closets, electric kettles, and heating ### Awards and affiliations Eco-Certified Property This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Courtyard](https://images.trvl-media.com/lodging/4000000/3880000/3871500/3871423/423cee69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regal Palms Resort Glenholme - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 1,000 reviews $123 nightly $143 total Mar 31 - Apr 1 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=3871423&PinnedHotelID=3871423&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/330000/329600/329597/874de647.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Rotorua Whakarewarewa - 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On private beach - Hot tub - Parking included - Free WiFi 9.4 Exceptional 124 reviews $256 nightly $297 total Mar 22 - Mar 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=6483278&PinnedHotelID=6483278&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/9d5a86e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prince's Gate Hotel Inner City - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 1,004 reviews $109 nightly $125 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=5826&PinnedHotelID=5826&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=1030410&PinnedHotelID=1030410&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1030410,3871423,329597,42400473,54871) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM - A restaurant - Couples/private dining - Snack bar/deli ### Restaurants on site - Black Swan ### Things to do - 2 hot tubs - Bicycle storage - Books - Helicopter/airplane tours - Library - Outdoor pool ### Family friendly - Fenced pool - Outdoor pool - Pool gate - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 215 square feet of conference space ### Outdoors - Garden - Marina - On a lake - Outdoor furniture - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - High-pile carpet in room - Low-height counter and sink - No elevator - Raised toilet seat - Thin carpet in public areas - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 1 building - 2 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Biodegradable drinking straws available - Colonial architecture - Comprehensive recycling policy - Designated smoking areas (fines apply) - Eco-friendly cleaning products used - Electric bike charging - Fireplace in lobby - Locally-owned and organized tours and activities - No plastic drinking straws - Reusable cups - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) - Select Comfort mattress ### Bathroom - Bathrobes - Deep soaking bathtub - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch LCD TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Free stocked minibar - Limited room service - Meal delivery service ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Fireplace - Free local calls - Heating - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 9:30 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The property charges NZD 2.5 for credit card payments The front desk is open daily from 7:00 AM - 8:00 PM Front desk staffed during limited hours If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for NZD 80.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: NZD 100 per vehicle (one-way) - Rollaway bed fee: NZD 80.0 per night - Credit card charges are subject to a surcharge of NZD 2.5 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand. ### Property is also known as Black Swan Boutique Black Swan Lakeside Boutique Black Swan Lakeside Boutique Rotorua Black Swan Lakeside Lodge Boutique Hotel Black Swan Lakeside Lodge Boutique Hotel Rotorua Black Swan Lakeside Boutique Hotel Rotorua Black Swan Lakeside Boutique Hotel Black Swan Lakeside Rotorua Black Swan Lakeside Boutique Hotel Lodge Black Swan Lakeside Boutique Hotel Rotorua Black Swan Lakeside Boutique Hotel Lodge Rotorua ## Frequently asked questions ### Does Black Swan Lakeside Boutique Hotel have a pool? ### How much does it cost to stay at Black Swan Lakeside Boutique Hotel? ### Is Black Swan Lakeside Boutique Hotel pet-friendly? ### How much is parking? ### What time is check-in at Black Swan Lakeside Boutique Hotel? ### What time is check-out at Black Swan Lakeside Boutique Hotel? ### Does Black Swan Lakeside Boutique Hotel provide a shuttle to the airport? ### Where is Black Swan Lakeside Boutique Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Black Swan Lakeside Boutique Hotel Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Location ### 9.8 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 98 8 - Good 15 6 - Okay 5 4 - Poor 0 2 - Terrible 2 ## Reviews Verified ### 10/10 Excellent #### Umashanker Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Courteous staff and great location ##### Umashanker Stayed 6 nights in Dec 2025 Verified ### 8/10 Good #### susan Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities Aesthetically everything was beautiful The setting was very scenic And the staff were very attentive The food was very good and everything we expected for a boutique hotel ##### susan Stayed 2 nights in Jan 2026 Verified ### 8/10 Good #### James Feb 10, 2026 Liked: Cleanliness, amenities, property conditions & facilities Rooms were great. Only 1 of the 2 hot tubs were heated and landscaping in back needed tending. Staff was outstanding. ##### James Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Todd Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Star was exceptional, location was great, room looking out on lake was excellent ##### Todd Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### robert Nov 3, 2025 Liked: Cleanliness, staff & service Great staff ##### robert Stayed 2 nights in Oct 2025 Verified ### 8/10 Good #### Bobby Sep 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a room with a king bed facing the lake. The property was quiet and the breakfast was excellent. ##### Bobby Stayed 3 nights in Aug 2025 Verified ### 8/10 Good #### Johnny May 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay and the breakfast was amazing! ##### Johnny Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Raymond Jun 24, 2025 Liked: Cleanliness, staff & service Very nice property. Amazing breakfasts! ##### Raymond Stayed 3 nights in Jun 2025 Verified ### 10/10 Excellent #### Bridget Sep 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful lakeside property with a lovely restaurant and exceptional staff! ##### Bridget Stayed 1 night in Aug 2023 Verified ### 10/10 Excellent #### Tim Nov 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location, modern rooms and friendly and attentive staff. Would highly recommend. ##### Tim Stayed 1 night in Oct 2023 Verified ### 10/10 Excellent #### MEREDITH Aug 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous property & accomodation. Situated right on the lake it is just so quiet & peaceful. The staff are lovely & very accommodating. Would definitely stay there again. ##### MEREDITH Stayed 2 nights in Aug 2023 Verified ### 10/10 Excellent #### Joan May 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at the Black Swan hotel was lovely. The gorgeous garden overlooking the lake was beyond our expectations. We had both breakfast and dinner onsite and the service was impeccable. We felt like kings. A very memorable stay. We will be back. Thank you ##### Joan Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Wolfgang Oct 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Lovely stay. Very posh place to relax. Thank you Rowena (Manager) for taking good care of us! ##### Wolfgang Stayed 1 night in Oct 2023 Verified ### 10/10 Excellent #### Lubo Sep 11, 2023 The service was great!!! ##### Lubo Stayed 3 nights in Sep 2023 Verified ### 10/10 Excellent #### Mark Nov 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. Beautiful room. Food was great. Excellent staff especially Rowena. ##### Mark Stayed 2 nights in Oct 2023 Verified ### 10/10 Excellent #### Barbara Apr 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful unique hotel in a magical location Wonderful staff and service. Views of the lake are incredible. The landscape/grounds are spectacular. Only wish it had been a bit warmer so we could have used the pool. ##### Barbara Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### Neil Sep 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to chill and rewind. Staff went out of there way to help. Very peaceful and tranquil location ##### Neil Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Trisha Apr 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would stay there again It was spectacular. The staff was very helpful. The hotel was small and amazing. It was everything we hoped for! ![](https://a.travel-assets.com/ugc/hotel-reviews/9A3E5B954B92D18437128927B94EADCC0FFD0A941713433568965.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1EC9D5DFDC1FA5FCF04A5069AECA481FB97A87501713433569182.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CC7084FAE63A77EF8766BAC0535F656EAE5D59791713433570769.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/273AE5D402889412C17C0028FFF6D52D93631FB51713433570185.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Trisha Stayed 3 nights in Apr 2024 Verified ### 10/10 Excellent #### Troy Jun 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very helpful and friendly! Bruce took very good care of us. The amenities in the room were very nice! ##### Troy Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### Victor Jan 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful property on a lake. 10 min cab ride to town. ##### Victor Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### ZITAI Sep 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good place to stay. The hotel manager, Bruce, is a kind and gentle person. I'll choose the hotel next time. Much appreciate!!! ##### ZITAI Stayed 3 nights in Sep 2024 Verified ### 10/10 Excellent #### Susan Feb 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Black Swan is a beautiful property. We felt very welcomed and at home. We loved our room and all the extra amenities. The breakfast was exceptional! We would definitely stay again and highly recommend. ##### Susan Stayed 1 night in Feb 2024 Verified ### 10/10 Excellent #### Vicki Apr 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very special relaxing stay Spectacular location overlooking the lake. Quiet and peaceful. The conservatory was lovely to relax with a cuppa overlooking the gardens. Comfortable bed, lovely deep soaking bath. Great breakfast overlooking the black swans in the lake. Wish we had longer than one night. Fantastic service. CJ gave an excellent recommendation to go soak in a local hot waterfall which was a fantastic experience! ##### Vicki Stayed 1 night in Apr 2025 Verified ### 8/10 Good #### Nancy Mar 4, 2025 Liked: Cleanliness, staff & service Beautiful property and outdoor gardens. Staffwere excellent andthe breakfast was good. The room was a little smaller than expected and not much privacy from your neighbor. Sine of the outdoor furniture could use a refresh given the price of the accommodation. ##### Nancy Stayed 2 nights in Mar 2025 Verified ### 6/10 Okay #### Jeff May 24, 2024 Liked: Cleanliness, staff & service Pleasant room. Don’t recommend dining in the restaurant. ##### Jeff Stayed 3 nights in Apr 2024 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Marsden Stay Rotorua](https://www.expedia.com/Rotorua-Hotels-Marsden-Stay-Rotorua.h104227048.Hotel-Information) - [Kiwi As Guest House](https://www.expedia.com/Rotorua-Hotels-Kiwi-As-Guest-House.h91915620.Hotel-Information) - [Hideaway of Rotorua](https://www.expedia.com/Rotorua-Hotels-Rotorua-Hideaway-Lodge.h8256181.Hotel-Information) - [Apex on Fenton](https://www.expedia.com/Rotorua-Hotels-Apex-On-Fenton.h96666898.Hotel-Information) - [New Castle Motor Lodge](https://www.expedia.com/Rotorua-Hotels-New-Castle-Motor-Lodge.h1150979.Hotel-Information) - [Newina Rotorua](https://www.expedia.com/Rotorua-Hotels-Newina-Rotorua.h95450655.Hotel-Information) - [Lakeside City Apartments](https://www.expedia.com/Rotorua-Hotels-Lakeside-City-Apartments.h6445809.Hotel-Information) - [Aura Accommodation](https://www.expedia.com/Rotorua-Hotels-Aura-Accommodation.h9628936.Hotel-Information) - [Greenview Motel](https://www.expedia.com/Rotorua-Hotels-Greenview-Motel.h4035469.Hotel-Information) - [Geneva Motor Lodge](https://www.expedia.com/Rotorua-Hotels-Geneva-Motor-Lodge.h3976852.Hotel-Information) - [Prince's Gate Hotel](https://www.expedia.com/Rotorua-Hotels-Princes-Gate-Hotel.h5826.Hotel-Information) - [Astray Motel](https://www.expedia.com/Rotorua-Hotels-Astray-Motel-Backpackers.h4316666.Hotel-Information) - [Rydges Rotorua](https://www.expedia.com/Rotorua-Hotels-Rydges-Rotorua.h329597.Hotel-Information) - [Koura Lodge](https://www.expedia.com/Rotorua-Hotels-Koura-Lodge.h6483278.Hotel-Information) - [Fenton Court Motel](https://www.expedia.com/Rotorua-Hotels-Fenton-Court-Motel.h796072.Hotel-Information) - [Lake Rotorua Hotel](https://www.expedia.com/Rotorua-Hotels-Lake-Rotorua-Hotel.h5087920.Hotel-Information) - [Urban Lounge Sleepery, SureStay Collection by BW](https://www.expedia.com/Rotorua-Hotels-U-Hostel-Rotorua.h92932623.Hotel-Information) - [Executive on Fenton](https://www.expedia.com/Rotorua-Hotels-Executive-On-Fenton.h3533855.Hotel-Information) - [Blue Lake Top 10 Holiday Park](https://www.expedia.com/Rotorua-Hotels-Blue-Lake-TOP-10-Holiday-Park.h16307544.Hotel-Information) - [Regent of Rotorua](https://www.expedia.com/Rotorua-Hotels-Regent-Of-Rotorua.h3035031.Hotel-Information) - [Flights to Rotorua District](https://www.expedia.com/Destinations-In-Rotorua-District.d553248635975750375.Flight-Destinations) - [Rotorua District Vacations](https://www.expedia.com/Rotorua-District.d553248635975750375.Destination-Travel-Guides) - [Car rentals near Rotorua District](https://www.expedia.com/Destinations-In-Rotorua-District.d553248635975750375.Car-Rental-Destinations) - [Rotorua District Vacation Rentals](https://www.expedia.com/Destinations-In-Rotorua-District.d553248635975750375.Vacation-Rental-Destinations) - [Things to do in Rotorua District](https://www.expedia.com/Things-To-Do-In-Rotorua-District.d553248635975750375.Travel-Guide-Activities)