Title: Hotel Santa Maria Novella Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=1222&destination=Florence%2C+Tuscany%2C+Italy&selected=920451&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Santa Maria Novella Guests escape to the rooftop terrace for relaxation or visit the spa for rejuvenation while experiencing attentive service from a friendly staff ## Photo gallery for Hotel Santa Maria Novella ![View from property - Hotel Santa Maria Novella (Florence)](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/7b96b723.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Santa Maria Novella (Florence)](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/a3b7ed7f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, City View | Interior - Hotel Santa Maria Novella (Florence)](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/7e57c7ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop bar - Hotel Santa Maria Novella (Florence)](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/61db5b42.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Hotel Santa Maria Novella (Florence)](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/f49db8e1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Santa Maria Novella in central Florence offers a peaceful retreat with a rooftop terrace and coffee shop. Enjoy a breakfast buffet, book a spa massage, or relax by the lobby fireplace. Visitors praise the helpful staff and excellent property condition. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Pet friendly - Free WiFi - Air conditioning - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.com/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=920451&PinnedHotelID=920451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=920451&PinnedHotelID=920451&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=920451&PinnedHotelID=920451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=920451&PinnedHotelID=920451&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=920451&PinnedHotelID=920451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=920451&PinnedHotelID=920451&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=920451&PinnedHotelID=920451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=920451&PinnedHotelID=920451&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Superior Room, City View ![View from room](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/f8588557.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, City View 8.6 Excellent 13 reviews - 258 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Single Room ![Single Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/c5bc3086.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.6 Excellent 4 reviews - 194 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Family Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/eba0388f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 10.0 Exceptional 4 reviews - 581 sq ft - Sleeps 5 - 1 Double Bed and 2 Twin Beds OR 4 Twin Beds ### View all photos for Junior Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/3d6d55a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 1 review - 355 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Deluxe Room, City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/eba0388f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, City View 9.6 Exceptional 8 reviews - 323 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Suite, City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/f1a1bf9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, City View 10.0 Exceptional 2 reviews - City view - 377 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Superior Triple Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/535c8284.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room 10.0 Exceptional 8 reviews - 366 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Superior Triple Room, City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/535c8284.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room, City View 10.0 Exceptional 3 reviews - City view - 366 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Family Condo, 3 Bedrooms, City View, Annex Building ![Family Condo, 3 Bedrooms, City View, Annex Building | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/1ac9f43d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Condo, 3 Bedrooms, City View, Annex Building 10.0 Exceptional 2 reviews - City view - 1109 sq ft - 3 bedrooms - Sleeps 6 - 2 Queen Beds and 2 Twin Beds ### View all photos for Superior Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/dde71a82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.4 Exceptional 49 reviews - 258 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ## You may also like Ad ![Breakfast buffet](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/913600/913526/458ecff1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Globus Urban Hotel Historic Centre of Florence - 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More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Santa-Maria-Novella.h920451.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Santa-Maria-Novella.h920451.Hotel-Information) ## About the neighborhood Located in Historic Centre of Florence, a neighborhood in Florence, Hotel Santa Maria Novella is in a shopping district and near a train station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. Guests appreciate the hotel's central location. [Visit our Florence travel guide](https://www.expedia.com/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77340%2C11.25012&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NItzU_hxbfVp--VK___I-T9ecRE=) Piazza Santa Maria Novella 1, Florence, FI, 50123 ### What's nearby - ![Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6167447/7f4e9e58-353d-4a42-8920-7d465f5e16de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza di Santa Maria Novella 1 min walk \- 0.0 miles - ![Province of Florence featuring street scenes and heritage architecture](https://images.trvl-media.com/place/179893/15050794-e57f-4660-89d9-ac2128f616b8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Basilica of Santa Maria Novella 2 min walk \- 0.1 miles - ![Via de\' Tornabuoni showing street scenes](https://images.trvl-media.com/place/6141948/601fa12e-6fe3-4813-89b0-38b99653790f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Via de' Tornabuoni 2 min walk \- 0.1 miles - ![Cathedral of Santa Maria del Fiore featuring a city, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/501046/58cc313e-b63c-4e3e-825f-1235037a9d48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of Santa Maria del Fiore 6 min walk \- 0.4 miles - ![Ponte Vecchio which includes a bridge and a river or creek](https://images.trvl-media.com/place/6075434/67189072-9377-4114-81b7-8ffaa6705976.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ponte Vecchio 8 min walk \- 0.5 miles ### Getting around - Unità Tram Stop 2 min walk - Florence (ZMS-Santa Maria Novella Train Station) 5 min walk - Florence Airport, Peretola (FLR) 25 min drive ### Restaurants - Ristorante Buca Mario 2 min walk - giaogiao stazione firenze 2 min walk - Shake Cafe 1 min walk - Cantinetta Antinori 2 min walk - The Fiddler's Elbow - Irish Pub 1 min walk ## About this property ### Hotel Santa Maria Novella Upscale boutique hotel near Cathedral of Santa Maria del Fiore A short walk from Piazza di Santa Maria Novella and Ponte Vecchio, Hotel Santa Maria Novella provides a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Self parking (surcharge), express check-out, and express check-in - Multilingual staff, 1 meeting room, and an elevator - A reception hall, a front-desk safe, and a TV in the lobby - Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition Room features All 71 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property. Extra amenities include: - Designer toiletries, bidets, and hair dryers - LCD TVs with satellite channels - LED light bulbs, electric kettles, and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/10000/6400/6371/aa91965a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Baglioni Historic Centre of Florence - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,002 reviews $225 nightly $264 total Mar 30 - Mar 31 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=6371&PinnedHotelID=6371&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/38000000/37960000/37955200/37955169/c5fb6e39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Calimala Florence Historic Centre of Florence - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 1,003 reviews $288 nightly $333 total Mar 23 - 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Restaurant - Air conditioning 9.4 Exceptional 981 reviews $203 nightly $256 total Mar 23 - Mar 24 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=70128094&PinnedHotelID=70128094&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=920451&PinnedHotelID=920451&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=920451,6371,37955169,2970892,10993) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Covered self parking on site (EUR 48 per day) ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Things to do - Gym - TV in common areas ### Family friendly - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Conference space - Meeting room ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 6 floors - At least 80% lighting from LEDs - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Fireplace in lobby - Locally-owned and organized tours and activities - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathrobes - Bidet - Designer toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The onsite parking garage is open from 7 AM-11:30 PM. ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Covered self parking fee: EUR 48 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher Property Registration Number IT048017A16HEG2O5Z ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Santa Maria Novella Santa Maria Novella Hotel Santa Maria Novella Florence Hotel Santa Maria Novella Hotel Hotel Santa Maria Novella Florence Hotel Santa Maria Novella Hotel Florence ## Frequently asked questions ### Is Hotel Santa Maria Novella pet-friendly? ### How much does it cost to stay at Hotel Santa Maria Novella? ### How much is parking? ### What time is check-in at Hotel Santa Maria Novella? ### What time is check-out at Hotel Santa Maria Novella? ### Where is Hotel Santa Maria Novella located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Santa Maria Novella Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Amenities ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 831 8 - Good 116 6 - Okay 33 4 - Poor 11 2 - Terrible 9 ## Reviews Verified ### 10/10 Excellent #### Darlene T Mar 19, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful location!, staff is above and beyond ##### Darlene T Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### Janet Mar 10, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room overlooking the square, beautiful breakfast, very welcoming reception staff ##### Janet Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### William Mar 10, 2026 Liked: Cleanliness Super charming and stylish (traditional Florentine) hotel. Many rooms (eg mine) overlook beautiful Piazza Santa Maria Novella and its church. Lovely views. Nice bathroom, very professional and friendly service from all the personnel there. The street level bar (inside outside sections) seem to be favored by cool locals as well as guests. The food menu covered lots of bases and everything I sampled was delicious. Check out the Napoleon salon! ![](https://a.travel-assets.com/ugc/hotel-reviews/c329be27-c1b2-4183-bc6c-d4d4bba6852f-1773141421795.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/242906da-4fa1-4732-a326-b53dfa7b9535-1773141417620.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6e86159d-1910-4a9d-a4b5-45270658ffa0-1773141418565.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### William Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Mary Dec 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was lovely and helpful, location was great and view was wonderful. ##### Mary Stayed 7 nights in Dec 2025 Verified ### 10/10 Excellent #### Yelena Mar 6, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room ##### Yelena Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### James Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff, really pleasant room, the best shower water pressure we have experienced in all of our European stays. ##### James Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Jw Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Such a wonderful hotel, terrific breakfast, very pleasant and helpful staff, and the hotel is located is in a great area of the city. Easy access to loads of restaurants, the train station, the central market, and loads of museums/churches ##### Jw Stayed 7 nights in Dec 2025 Verified ### 10/10 Excellent #### Beth Jan 20, 2026 Liked: Cleanliness I love this hotel. The staff was excellent and helpful. It’s a wonderful location lovely and very convenient both to the train station and to the sites of Florence. I can’t say enough wonderful things thank you for everything. ##### Beth Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### John Robert Dec 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was spotless, great bathroom, turndown service, luxurious robes and linens ##### John Robert Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### David Nov 17, 2025 Liked: Cleanliness, property conditions & facilities Nice room lovely hotel great location friendly and helpful staff ##### David Stayed 6 nights in Nov 2025 Verified ### 10/10 Excellent #### Michael Nov 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and nice feel to the hotel being in an older building. Staff super helpful. Would stay again. ##### Michael Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Xiaoqin Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location. Nice breakfast. ##### Xiaoqin Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### christopher Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean, friendly staff, great location to the city and RR. ##### christopher Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Timothy Nov 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities A lovely room, comfortable bed, very clean hotel. Very friendly and helpful staff. Well situated for all areas of the centre. ##### Timothy Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Bruce Nov 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Wonderful hotel with several sitting areas in which to relax. Breakfast fabulous. ##### Bruce Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### John Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location if travelling by train and very convenient to all of the sites. ##### John Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Deshawn Aug 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place and staff I would definitely stay there again ##### Deshawn Stayed 3 nights in Aug 2025 Verified ### 10/10 Excellent #### Karen Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great place to stay. Very convenient location for sight seeing and restaurants. The staff was very helpful! ##### Karen Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Lise Nov 8, 2025 Liked: Cleanliness, staff & service, amenities Room was clean and the view was amazing. True Italian culture right outside! ![](https://a.travel-assets.com/ugc/hotel-reviews/50e7d06a-4570-4af0-908e-86e60508aa7f-1762564831811.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lise Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Paul Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities great staff. mostly good english. great location. sad it was winter and didn't eat on terrance. ##### Paul Stayed 3 nights in Nov 2025 Verified ### 8/10 Good #### Roberta Nov 12, 2025 Liked: Cleanliness, staff & service Perfect hotel in Florence for our stay: location, understated luxury, quiet and efficient service. Just wonderful. Truly exceeded our expectations. ##### Roberta Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Wayne Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was very convenient for the train station. Positioned very well for downtown shopping. Breakfast was fantastic daily. Staff was very pleasant. ##### Wayne Stayed 6 nights in Sep 2025 Verified ### 10/10 Excellent #### jennifer Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel, great location, amazing breakfast, super friendly staff. 10/10 ##### jennifer Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Seth George Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was great, the service was excellent, the price was reasonable, the building was historic and the location was perfect. Plus the included breakfast was fabulous. ##### Seth George Stayed 7 nights in Sep 2025 Verified ### 10/10 Excellent #### Edith Oct 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very lovely. Checkout with Tatiana was great—quick, so polite and efficient. 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