Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Relais Hotel Centrale - Residenza D 'Epoca

Photo gallery

Featured Image
Frette Italian sheets, premium bedding, memory foam beds, minibar
Frette Italian sheets, premium bedding, memory foam beds, minibar
Frette Italian sheets, premium bedding, memory foam beds, minibar
Frette Italian sheets, premium bedding, memory foam beds, minibar

Overview of Relais Hotel Centrale - Residenza D 'Epoca

VIP Access

Relais Hotel Centrale - Residenza D 'Epoca

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationCathedral of Santa Maria del Fiore4 min walk
  • Popular LocationPonte Vecchio10 min walk
  • Popular LocationUffizi Gallery10 min walk
  • AirportFlorence (FLR-Peretola)10 min drive

Expedia Travel Week

Save up to 60% when you book by June 12, 2021 and travel by January 31, 2022. *Terms apply

Choose dates to view prices

Sorry, this property is temporarily unavailable Sun, Nov 01 2020 - Fri, Jun 25 2021.

About this area

Florence

Located in Florence's Duomo neighborhood, Relais Hotel Centrale - Residenza D 'Epoca is in the city center and near a metro station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Palazzo Vecchio. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi. Take time off to check out the winery tours and health/beauty spa in the area, or get some fresh air with adventures like ecotours nearby. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Medici Chapels - 2 min walk
  • Cathedral of Santa Maria del Fiore - 4 min walk
  • San Lorenzo Church - 4 min walk
  • Ponte Vecchio - 10 min walk
  • Uffizi Gallery - 10 min walk

Getting around

  • Cascine Station - 4 min drive
  • Florence Santa Maria Novella Station - 7 min walk
  • Peretola Airport (FLR) - 10 min drive

Restaurants

  • Giglio Rosso — 3 min walk
  • Il Nutino — 3 min walk
  • Croce al Trebbio — 3 min walk
  • Nobile Bistrò — 3 min walk
  • Eataly Firenze — 4 min walk

About this property

Relais Hotel Centrale - Residenza D 'Epoca

Family-friendly Florence hotel in Duomo, walk to Cathedral of Santa Maria del Fiore
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All 35 soundproofed rooms provide free WiFi, free wired Internet, and memory foam beds. For entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate comforts like Frette Italian sheets and pillow menus.
Relais Hotel Centrale - Residenza D 'Epoca offers 35 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 24 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport and a garage
  • Offsite parking for EUR 24 per day; discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)
  • Hosted evening meal available daily for a fee of EUR 26

Things to do

  • Fitness center

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's toys
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2153 square feet of space)
  • Coworking space
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Heating
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable/satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to Covid-19, the breakfast room is closed. Breakfast is delivered to guestrooms.

Renovations and closures

This property is closed from November 1 2020 to June 25 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Dogs and cats welcome
1 per room (up to 22 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 69 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 24 per day (in/out privileges)
  • Nearby parking fee: EUR 24 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 26

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Centrale Florence
Centrale Hotel
Relais Hotel Centrale - Residenza D 'Epoca Hotel
Hotel Centrale Florence
Centrale Dimora Storica Florence
Centrale Dimora Storica Hotel
Relais Hotel Centrale Florence
Relais Hotel Centrale - Residenza D 'Epoca Florence
Relais Centrale Florence
Relais Centrale
Relais Hotel Centrale - Residenza D 'Epoca Hotel Florence

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 509 out of 967 reviews
5 - Excellent 53%
Rating 4 - Good. 365 out of 967 reviews
4 - Good 38%
Rating 3 - Okay. 77 out of 967 reviews
3 - Okay 8%
Rating 2 - Poor. 8 out of 967 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 967 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
HOT HotelCentrale
The hotel is conveniently located in the city center. The staff was attentive and welcoming. The room was ok, bed was comfortable, however the AC was not as strong to cool down the heat in mid July. We ended up opening the large window, but didn’t sleep until passed 2am since late night tourists were making their way back to their hotel.
Stayed 1 night in Jul 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location, the hotel itself was amazing. We also love diş the breakfast
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020