The lady who got us the wheelchair for my mom at the “United Service help” at Newark was extremely rude. The airport staff (red jackets) are wonderful as well as the actual person who helped my mom but this lady looked at me as if she was annoyed, she didn't even got up from her chair. No friendly at all. Did her job....but..come in..she could have been more friendly..
There were security staff,that’s good ! But the plane was uncomfortable,very narrow seats,there was no room for my carry-on bag.
Big surprise that I couldn’t bring carryon luggage - a first for me. A united agent explained it to me on the phone though.
COULD not wash hands in lavatory because no running water.ran out of immigration forms on plane so had to wait until deplaned .Old technology for flight tracker that did not work.
Economy personal Was friendlier and more helpful than the premier ones!
I love to travel with United 😍
It is silly that they’ve gotten rid of online checkin, in favor of a AP, and the plane had no in flight entertainment or charging ports; unheard of in 2019
Thank for you service
The stewardess was ANGELICAL!!!! And so attentive and nice. I hope she gets a raise because she was just the best I have EVER had in my life! (and I am not very young).
I would have liked the entertainment to be free, and a better snack.
|Origin Airport||Liberty Intl.|
|Destination Airport||Mexico City Intl.|
|Airlines Serving||Aeromexico, Air Canada, American Airlines, Delta, Frontier Airlines, United|