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Flights were good, but pre arranged shuttle from airport never showed up. Had to pay again for a shuttle last minute at the airport ☹️
My only complaint was in Geneva airport the staff and people weren't friendly at all
Seats were bloody uncomfortable for such a long flight. Food was very bland. Otherwise great. Good staff, efficient, friendly. Great flight and quicker than planned.
Flight was delayed 40 minutes. This was not communicated very well.
Zurich is easy to travel through
This was a full service flight with food . I was impressed with the series. Much better than airlines in the US.
Wonderful flight - thanks to the crews
Unfortunately, they decided my bag was too big (even though smaller than others that were going thru), but they checked it for free. I would've liked to have it on board,but luggage claim was timely so not a big issue.
One of the best baggage check-in process I have ever experienced. Quick, friendly and efficient and I travel 150k+ miles per year.
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