Vacaciones de aventura en Algarve

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Pros * Beautiful property in a fantastic location. * The hotel manager handled our complaint professionally, apologized personally, and genuinely tried to improve our experience. * The small café by the pool had outstanding, friendly, and efficient service. * The second dinner at Flor de Sal was much better, and the food was good. Cons * Paid for two Full Ocean View rooms, but one was clearly only a partial ocean view. Reception’s response was simply, “It is what it is.” * First dinner at Flor de Sal took over 2 hours before we received our meals. * Air conditioning barely cooled the room. * Mini fridge did not keep items cold (including medication). * Ceiling fan didn’t work. * Shower alternated between hot and cold every 30 seconds. * Clogged shower drain was reported but never repaired. * Only one complimentary bottle of water for the entire stay, despite guests being advised not to drink the tap water and temperatures around 36°C (97°F). * Wi-Fi was slow and unreliable. * Hotel corridors had a noticeable musty odor. * Bar service was consistently slow and forgetful. * Many hotel facilities closed surprisingly early. Overall, this hotel has tremendous potential, but for the price paid, the service, maintenance, and attention to detail fell well below expectations.

Conocemos el resort desde hace 3 años, la verdad es que nos ha sorprendido varios puntos: - Falta de mantenimiento de las instalaciones. - Falta de limpieza en el apartamento alquilado, ventanas, y zonas que llevan tiempo sin limpiarse. - Calidad del desayuno bufé ha bajado.

Me gustó el desayuno y el enclave del hotel . No me gustó que te retengan 1.000 euros por habitación. , que me parece muy exagerado . También no me gustó el servicio de limpieza de las habitaciones que tenemos que llamar para que hagan la habitación

Espantoso, la habitación era un bajo donde había más de diez cucarachas muertas.

Conocemos el resort desde hace 3 años, la verdad es que nos ha sorprendido varios puntos: - Falta de mantenimiento de las instalaciones. - Falta de limpieza en el apartamento alquilado, ventanas, y zonas que llevan tiempo sin limpiarse. - Calidad del desayuno bufé ha bajado.

Pros * Beautiful property in a fantastic location. * The hotel manager handled our complaint professionally, apologized personally, and genuinely tried to improve our experience. * The small café by the pool had outstanding, friendly, and efficient service. * The second dinner at Flor de Sal was much better, and the food was good. Cons * Paid for two Full Ocean View rooms, but one was clearly only a partial ocean view. Reception’s response was simply, “It is what it is.” * First dinner at Flor de Sal took over 2 hours before we received our meals. * Air conditioning barely cooled the room. * Mini fridge did not keep items cold (including medication). * Ceiling fan didn’t work. * Shower alternated between hot and cold every 30 seconds. * Clogged shower drain was reported but never repaired. * Only one complimentary bottle of water for the entire stay, despite guests being advised not to drink the tap water and temperatures around 36°C (97°F). * Wi-Fi was slow and unreliable. * Hotel corridors had a noticeable musty odor. * Bar service was consistently slow and forgetful. * Many hotel facilities closed surprisingly early. Overall, this hotel has tremendous potential, but for the price paid, the service, maintenance, and attention to detail fell well below expectations.

Todo perfecto,simplemente no había en ese momento el sauna por mantenimiento.

Pros * Beautiful property in a fantastic location. * The hotel manager handled our complaint professionally, apologized personally, and genuinely tried to improve our experience. * The small café by the pool had outstanding, friendly, and efficient service. * The second dinner at Flor de Sal was much better, and the food was good. Cons * Paid for two Full Ocean View rooms, but one was clearly only a partial ocean view. Reception’s response was simply, “It is what it is.” * First dinner at Flor de Sal took over 2 hours before we received our meals. * Air conditioning barely cooled the room. * Mini fridge did not keep items cold (including medication). * Ceiling fan didn’t work. * Shower alternated between hot and cold every 30 seconds. * Clogged shower drain was reported but never repaired. * Only one complimentary bottle of water for the entire stay, despite guests being advised not to drink the tap water and temperatures around 36°C (97°F). * Wi-Fi was slow and unreliable. * Hotel corridors had a noticeable musty odor. * Bar service was consistently slow and forgetful. * Many hotel facilities closed surprisingly early. Overall, this hotel has tremendous potential, but for the price paid, the service, maintenance, and attention to detail fell well below expectations.